Systems Administrator

Are you a seasoned IT pro ready to lead our technical support efforts? As our Level 3 Technician, you'll play a pivotal role in designing and implementing advanced IT solutions, resolving complex technical issues, and ensuring the security and performance of our clients' IT environments. From tackling cybersecurity threats to mentoring junior team members, you'll be at the forefront of driving innovation and excellence in our technical support operations. This role isn't just about solving problems—it's about shaping the future of IT and making a lasting impact on our clients' businesses. If you're a tech wizard with a passion for leadership and innovation, join us and be part of a dynamic team where your talents are valued, and your potential is limitless.

Why Join L7 Solutions?

Innovative Environment: Be part of a dynamic and forward-thinking organization at the forefront of IT solutions for small and medium businesses.

Professional Growth: Access opportunities for continuous learning and career development in a supportive and collaborative work culture. L7 Solutions provides training platforms and certification reimbursement in addition to in-house training with bi-weekly catered lunches.

Competitive Compensation: Enjoy a competitive salary that reflects your skills and expertise. L7 Solutions also provides a monthly cell phone stipend, mileage reimbursement, and compensation for after-hours work.

Benefits Package: Take advantage of our comprehensive benefits package, including health, vision and dental insurance, paid time off, and company-matched retirement plans.

If you are ready to take your career to new heights and become a vital part of our growing team dedicated to shaping the future of IT support, we invite you to apply for the Systems Administrator position at L7 Solutions. We hope you join us in delivering exceptional service and innovative solutions to our valued clients!

• Minimum of 10 years of experience in a technical support role, with at least 2 years in a senior or lead capacity.
• Expert-level knowledge of IT infrastructure components, including servers, networks, storage, and security systems.
• Proven track record of resolving complex technical issues and designing advanced IT solutions.
• Strong understanding of cybersecurity principles and best practices.
• Leadership skills with the ability to mentor and coach junior team members.
• Proficiency in scripting and automation for task optimization and system administration.
• Excellent communication and presentation skills, with the ability to articulate technical concepts to diverse audiences.
• IT certifications such as Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or Certified Information Systems Security Professional (CISSP) are preferred.
• Bachelor's degree in information technology, Computer Science, or related field is preferred.
  
  

Preferred Technical Qualifications:

• Experience using ConnectWise Manage, Automate, and ScreenConnect.
• Experience working for a Managed Service Provider or an IT consulting company.
• macOS technical support and basic troubleshooting.
• Microsoft Intune configuration and troubleshooting.
• Azure Virtual Desktop experience.
• PowerShell Knowledge
• A strong understanding of Microsoft Server 2016/2019/2022 and its roles and features.
• Experienced administering and troubleshooting Microsoft 365 Services (Exchange Online, SharePoint, Teams, OneDrive, etc.)
• Strong knowledge of Active Directory Domain Services, Entra ID (Azure AD), and Entra Domain Services (Azure Active Directory Domain Services).
• Experience with Entra Conditional Access Policies.
• Knowledgeable with supporting and troubleshooting firewalls, switches, and wireless access points.