Server/Bartender

About us

La Cabra Brewing is a small business in Berwyn, PA. We are fast-paced, customer-centric, social and our goal is to La Cabra Brewing is a full-service brewpub. A comfortable and relaxed space for friends and neighbors alike to enjoy a meal, drinks, and time together. Our team is dedicated to being the best neighbors possible to our respective communities. Our motto, Gran Vecino (Great Neighbor), represents our commitment to making our community a more vibrant and fulfilling place to live, eat, and enjoy great beer! .

Our work environment includes:

• Food provided
• Regular social events
• Lively atmosphere

Position: Server

Reports to: Assistant/General Manager

Job Summary: To serve and cater the customers with a positive attitude and genuine smile all while providing them with an exceptional experience in a fast paced environment.

Job Key Responsibilities

· Deliver exceptional customer service to all patrons, first and foremost.

· Greet customers promptly and courteously.

· Serve customers in a timely manner that meets/exceeds their expectations.

· Make connections and form relationships with patrons.

· Willingness to take on the most effective role

· Attending to customers’ needs

· Guide patrons in selecting La Cabra’s beers, using beer style and flavor knowledge to suggestively sell product based on customer interactions.

· Make food and drink recommendations to customers and answer all menu and service-related questions

· Maintain line of sight/atmosphere control by circulating through work area throughout shift

· Set, clean, and clear tables

· Respectfully request identification from any customer purchasing alcohol who appears to be under 40 years of age

· Ensure responsible consumption of alcoholic beverages

· Receive payment from the customer and accurately provide change as necessary

· All LA Cabra employees must be RAMP certified.

· Create a positive and memorable customer experience

· Follow company policy in handling customer allergies/intolerances, ensuring customers receive "safe" meals

· Build friendly rapport with customers and ensure customer satisfaction by checking in regularly

· Anticipate customer needs

· Properly ring in all items served to the customer

· Provide accurate customer check, accept payment, and return exact change or charge slip to complete transaction

· Assist other team members by answering questions, refilling beverages, pre-bussing tables and helping out as needed to aid in the service of customers

· Maintain a spotless and sanitary section, including tables, chairs, surrounding floors, and server station

· Prepare 3rd party and take-out orders

Qualifications

· Reporting to work in a neat and clean uniform; maintaining well-groomed hair and personal hygiene as established by company policy

· State alcohol server license and food handler’s card required

· Basic mathematical skills; ability to make change

· Basic reading and writing skills

· Basic computer skills

· Excellent communication skills

· Multi-task oriented

· Knowledge of workplace safety procedures

· Attention to cleanliness and safety

Compensation:

2.83/hr plus tips and incentives

Job Types: Full-time, Part-time

Pay: $2.83 - $3.00 per hour

Benefits:

• Flexible schedule
• Paid training

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Berwyn, PA 19312: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Food handling: 1 year (Preferred)

Work Location: In person

Salary : $3 - $3