Sales Support Specialist

DLF North America is currently recruiting for a Sales Support Specialist for our operation located in La Crosse, WI.

DLF Group is the world leader in the development and sale of high-quality grass seeds for the agricultural and (professional) lawn market. By continuously developing new innovative varieties and products, and with a strong focus on quality and reliability, DLF Group offers demonstrable value to the business of their customers and other relationships.

DLF North America SBU, is one of our four Strategic Business Units. DLF employees are characterized by a high level of competency, passion, and commitment. In everything we do we act with respect, trust and integrity.

Come grow with DLF!

Check us out www.dlf.com (Global) & visit our careers page at https://careers.dlf.com.

About the job

Sales Support Specialist (SSS) - a problem solver who can work effectively, efficiently, and independently in a deadline-driven, dynamic, team-based environment. The Sales Support Specialist is responsible for working with a sense of urgency and utilizing a proactive approach without relying on follow-up from others. The Sales Support Specialist resolves problems with minimal direction and consistently seeks process improvement. The Sales Support Specialist is flexible and committed to work long hours and contribute to growing the business.

Job Responsibilities:

· Processing customer orders and invoicing

· Responding to customer service or account inquiries

· Providing administrative support to multiple salespeople

· Answering, screening, and routing incoming telephone calls

· Assisting salespeople with price quotes

· Greeting and directing company customers/visitors

· Assisting with general office duties

· Attendance, punctuality and reliability are essential requirements of this position

· Other duties as assigned

Qualifications:

· Excellent verbal and written communication skills

· Excellent interpersonal and customer service skills

· Excellent organizational skills and attention to detail

· Excellent time management skills with a proven ability to meet deadlines

· Strong analytical and problem-solving skills

· Ability to prioritize tasks and to delegate them when appropriate

· 2 years of similar experience in increasingly responsible roles

· Comfort with technology and strong ability to learn new systems

· Proficient with Microsoft Office Suite or related software

· Ability to work overtime hours as necessary

· Ability to make calculations such as discounts, freight estimates, dimensional weight, invoices, and percentages

Compensation and Benefits:

This position comes with a competitive compensation plan that includes a base wage, benefit options, retirement savings plan with company contribution, vacation, and personal days. Compensation may be based on experience.

Why work for DLF?

We do good things! Grass is more than just a pretty sight – it helps fight climate change by trapping carbon and preventing soil erosion, making it a vital ally in preserving the environment. Grass acts as a natural filter, purifying water and improving air quality, while also providing essential habitats for diverse wildlife, showcasing its crucial role in supporting biodiversity and sustaining ecosystems. Grass feeds animals. Grass produces oxygen. Just a few reasons.... and many more! Check us out!

Ready to make an impact? We invite you to come and grow with us and apply today!

If you meet the above qualifications and are interested in joining our DLF team, please apply to the role on our careers page. https://careers.dlf.com. Please upload your resume and a cover letter highlighting your talent and why you fit this role.

We thank all applicants who apply for this position but advise only those applicants selected for an interview will be contacted.

DLF USA Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection, and placement process. Alternate format available upon request.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• La Crosse, WI 54603 (Required)

Ability to Relocate:

• La Crosse, WI 54603: Relocate before starting work (Required)

Work Location: In person

Salary : $21