What are the responsibilities and job description for the Bilingual Customer Service Representative position at La Familia Auto Insurance?
IMMEDIATELY HIRING EXPERIENCED CUSTOMER SERVICE REPRESENTATIVES
LA FAMILIA AUTO INSURANCE IS A GROWING COMPANY. We are looking for experienced, knowledgeable customer service professionals to join our 90 locations!
UNCAPPED COMMISSION EARNING POTENTIAL
- Competitive pay
- Paid Training and Licensing
- Paid Time Off
- Paid Holidays
- We offer Health, Dental, and Vision
- Full-time Positions
- Growth Potential and Advancement Opportunities
Qualifications:
- Must be at least 18 years old
- Bilingual - Spanish (Preferred)
- Customer Service Oriented
- Self-Motivated
- Ability to work in a team environment
- Must be authorized to work in the United States
- Must be willing to submit to a background screening
- Sales and Insurance Experience (Preferred)
- Must be available during office hours Monday - Saturday 10am - 7pm
Responsibilities :
- Provide great customer service to anyone walking in the door; greet everyone walking into the office; customers and or coworkers/ management
- Ability to sell insurance policies
- Accurately completing and uploading paperwork, filling, handling and maintaining policies
- Ability to handle cash and process payments; be able to go to the bank and make deposits
- Comfortable/ Confident to make outgoing calls to customers for payment reminders or offer promotions, make cold calls, marketing calls. Be able to receive incoming calls from customers and carriers and assist as best as possible
- Marketing; Be comfortable to go to businesses and hand out flyers, market over the phone, and also on social media
- Work at any office within assigned Region
- Must be able to Open/Close the Office
- Must be able to obtain required license and certifications related to our industry
Familia Auto Insurance is an agency that helps customers find the best and most affordable insurance rates in the market. We currently have 90 offices in DFW, San Antonio, and Houston and growing!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Application Question(s):
- Are you available between the hours of 10am - 7pm Monday thru Saturday and 10 am - 5pm Sunday?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Required)
Work Location: In person
Salary : $14 - $16