What are the responsibilities and job description for the Store Supervisor position at La Farm Bakery?
Job Description
Job Description
Summary of Benefits :
Medical Insurance
Dental / Vision Coverage
Long Term / Short Term Disability
Employee Life Insurance and Accidental Death & Dismemberment
Paid Time Off
Other Great Perks (Free Bread, EAP, store discounts, meal discounts, free cooking classes)
Essential Duties :
Team : Manage caf staff. Promote a positive work environment that encourages engagement, motivation, and productivity.
Manage and execute La Farms human resource system which includes recruiting, interviewing, hiring, training, and developing staff.
Identify staff goals and objectives, set clear expectations and monitor.
Partner with HR to address people issues.
Embody La Farm values through action, example and communication : Exceed Customer Expectations, Quality, Dignity, Community, Learning, Teaching and Innovation.
Product : Develop new items, bring progressive approach, ensure product freshness, innovations and new trends, and perform competitive checking. Ensure staff engages verbally with each customer and effectively sells through product quality and presentation.
Sales and Service : Increase sales to meet and exceed company goals. Achieve sales, food cost and expense objectives. Maximize sales through caf atmosphere, du jour features, and consistent product quality and presentation.
Ensure superior standards of customer service and act as Brand Ambassador.
Other Essential Duties :
Temporarily act as Caf Manager when he / she is absent.
Help lead the cafe team by being a role model to others and supporting caf operations through increased responsibilities.
Assist management in directing, controlling, and executing bakery operations to La Farm systems, policies, and procedures.
Maintain labor schedules to ensure objectives are met for caf. Complete Train the Trainer program.
Control inventory levels (and waste) and ensure proper ordering of supplies and caf items.
Ensure system execution and ticket times are met and / or beat.
Ensure overall unit safety and sanitation goals and policies.
Maintain grade A or better by beating health and sanitation inspection standards.
Oversee overall caf atmosphere including lighting, music, and cleanliness.
Uphold company standards and policies for open / close, checklists, and ticket times.
Ensure completion of caf checklists and duties to time of day, week, quarterly and annual requirements.
Ensure safe working conditions and comply with all laws.
Ensure accuracy of reporting (sales, production schedules, waste sheet, ticket times, facility & vehicle R&M).
Address and manage staff questions, grievances, and concerns; elevate to senior management as needed.
Mid-level of cash handling and safe access.
Other Duties : The statements contained herein reflect general details of the jobs principal functions, knowledge and skills requirements, and scope of responsibility, but should not be considered an all-inclusive listing of job requirements. Individuals may perform other duties as assigned or needed.
Experience, Knowledge, Skills, and Abilities :
Analytical ability and math proficiency to monitor profitability, process and analyze financial information of daily operations.
Ability to solve business related problems quickly and efficiently.
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