What are the responsibilities and job description for the Front Desk Receptionist position at LA Fitness?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our members. This role is essential in providing exceptional customer service while managing the front office operations efficiently. The ideal candidate will possess strong administrative skills, a professional demeanor, and the ability to multitask in a fast-paced environment.
Duties
- Greet and welcome visitors in a warm and professional manner.
- Manage incoming phone calls with excellent phone etiquette, directing calls to appropriate personnel.
- Handle scheduling and appointment management for staff members.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Assist with office management tasks, including filing, data entry, and maintaining electronic records using Google Suite.
- Provide administrative support to various departments as needed.
- Respond to inquiries from clients and provide information about services offered.
- Ensure that all front desk operations run smoothly and efficiently.
Requirements
- Proven experience as a receptionist or in a similar administrative role.
- Strong customer service skills with a focus on creating positive experiences for clients.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Familiarity with office management procedures and basic filing systems.
- A proactive approach to problem-solving with strong organizational skills.
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This position is vital for maintaining the flow of operations within our organization, ensuring that every visitor feels welcomed and valued. If you are passionate about providing outstanding customer service and have the necessary skills, we encourage you to apply.
Job Type: Part-time
Pay: $16.50 - $23.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- How many years of customer service experience do you have?
Ability to Commute:
- Riverside, CA 92508 (Required)
Ability to Relocate:
- Riverside, CA 92508: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $23
