What are the responsibilities and job description for the Hospitality Assistant position at LA Philharmonic?
Position: Hospitality Assistant
Department: Programming
FLSA Status: Non-Exempt, Part-Time
Pay Rate: $25.00/Hour
Position Summary:
Reporting to the Program Manager the Hospitality Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from May 15 – October 31.
The Hospitality Assistant(s) will work with the programming team to handle the hospitality needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the hospitality assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from May 15 – October 31. Individual start dates to be determined upon hiring.
Position Elements:
- Advances concert hospitality elements with tour managers as assigned.
- Provide hospitality assistance as required for concerts and events, including extensive hospitality and catering set up for artists per the contract riders.
- Support day of show hospitality needs as a runner, picking up various items as required.
- Coordinate food and beverage delivery services to artists, managers, and other VIPs.
- Ensure dressing rooms are clean and set correctly for artists and guests.
- Other duties and projects as assigned.
Relationships:
Reports To:
Program Manager
Interacts With:
Associate Director, Programming
Program Manager, Programming
Programming Coordinator
Ticket Coordinator
Artist Venue Assistants
Guest Artists, Managers, and Agents
Box Office Staff
Position Requirements:
- Must be available to work on concerts as assigned from approximately May 15 – October 31. Hours will vary per week based on concert and projects assigned to the individual.
- High School Diploma or its equivalency
- 2-4 years of related work experience
- Must be able to work with/communicate with artists, agents and managers in sensitive situations
- Must own a reliable car and have clean driving record
- Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Professional; and ability to learn required business systems
- Must be organized, detail-oriented and self-motivated
- Ability to multitask, prioritize and remain calm in a fast-paced environment
- Customer service oriented in all industry and interoffice interactions
- Must be able to work flexible schedule including nights, weekends and some holidays
- Excellent oral and written communication and relationship building skills: ability to present information effectively and ability respond to questions and/or inquiries from co-workers, artist teams, VIP clients, etc
The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.
Equal Employment Opportunity Policy
It is the Los Angeles Philharmonic Association’s policy to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.
Salary : $25
