Information Technology: Applications Coordinator

LA PLATA COUNTY Information Technology: Applications Coordinator: Responsible for gathering & documenting application requirements, assisting in systems design, development, implementation & maintenance of information systems in support of core organizational functions. Application development &/or Database experience required. Microsoft SQL & Laserfiche Enterprise Data Management & SharePoint Online knowledge a plus. This role requires regular & recurring interaction w/ staff members from all county depts. The successful candidate will possess exceptional interpersonal & communication skills, self-directed, time management, & have competency in project mgmt. Position requires a 4 yr degree in Information Systems, Computer Science or related field & a min of 5 yrs of experience or an equivalent combination of education & experience. Position allows for some scheduled remote work days. FT w/ medical, dental, vision, retirement, 38 paid vacation/holiday days, 13 paid sick days & paid parental leave benefits. Salary $81,352.18-$101,690.42 DOE. Application Deadline 4pm 3/20/25. Apply online at http://lpcgov.org/jobs or at computer kiosk @ La Plata County, 1101 E 2nd Ave, Durango We are an Equal Opportunity Employer. CLASS TITLE: SYSTEMS COORDINATOR GRADE: G15 DEPARTMENT: INFORMATION TECHNOLOGY FLSA STATUS: E REPORTS TO: DEPUTY IT DIRECTOR DATE: 02/13 JOB SUMMARY: Analyzes, designs, installs, configures, administers, supports and manages various network systems and infrastructure. Plans, coordinates, and implements security measures for all users of the intranet and Internet. Maintains, upgrades, integrates and troubleshoots network hardware, software, firmware, fiber optics, CAT5, and programming switches and routers. Monitors network to ensure network availability to all system users and performs necessary maintenance. Researches and recommends network and data communications hardware and software and technology. Assists in maintaining and supporting user level PCs hardware and software. May serve as a technical lead on projects involving implementation and maintenance of integrated applications, databases and servers. Coordinates information systems activities within the County and with outside agencies. ESSENTIAL JOB FUNCTIONS: Essential functions may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Reasonable accommodations, as defined under the American with Disabilities Act, will be made when possible. Leads the installation, upgrade, and maintenance of applications, databases and middleware for assigned systems, which includes installing new software, new software releases and system upgrades, evaluating and installing patches, and conducting data migrations, refreshes and restores. Serves as the lead on assigned systems to architect, implement or enhance, and test systems and applications to meet dynamic business needs. Performs complex configuration analyses, change management and testing activities to support the service-oriented architecture and integration between applications. Analyzes, installs, upgrades, maintains and troubleshoots the Countys network infrastructure using standard and specialized tools; maintains networking hardware and firmware, installs and maintains various network peripherals. Researches and implements new technologies. Installs, implements and maintains security controls as appropriate including anti-virus and anti-spam software; provides security monitoring and audits of systems to ensure appropriate system(s) usage. Programs, installs, configures, upgrades, administrates, supports and manages various servers, switches, systems and telecommunication equipment; ensures compatibility and integration for all software and hardware components throughout the county; monitors network traffic to ensure efficient functioning; provides appropriate system and user documentation for new and existing software applications. Maintains, configures, upgrades, troubleshoots the Countys email system for internal and external users; payroll/financial system and other various County data management systems. Installs and maintains current routine backups of the Countys data and meets requirements of disaster recovery plan. Analyzes and documents existing data processing and manual applications and recommends revisions and procedural changes; analyzes new data processing applications and recommends procedures, software and hardware solutions; designs data processing application and prepares an implementation plan; participates in the development and implementation of solutions. Supports, upgrades, maintains the Countys telephone systems and produces call costing reports for billing and usage for departmental and employee tracking. Assists IT Operations Manager with budget by obtaining quotes and completing audits for license count and equipment costs. Provides training to IS staff on personal computers and network topics. Assists in maintaining and supporting user level PCs hardware and software. Provides assistance to users regarding software and hardware questions and problems as requested; educates users and other I.S. staff to forestall reoccurrence of situation; evaluates and establishes effective user interface; enlists outside support or services as needed. Prepares and publishes Requests for Proposals or Bids for hardware/software packages and/or vendors; analyzes proposals and bids received; makes recommendations for award. Extracts and distributes information from online services as requested or needed; accesses other computer databases via modem and the Internet to perform the downloading of necessary files. Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications in order to maintain highest level of information and telecommunications services and equipment for the County. Performs other related duties as assigned. Regular and predictable attendance is required. MATERIALS AND EQUIPMENT USED: Computers (Servers) General Office Equipment Personal Computers and peripherals Telecommunications equipment Scanners MINIMUM QUALIFICATIONS REQUIRED: Education and Experience: Bachelor's degree from an accredited four-year college or university or technical degree/certification in electronics, telecommunications, management information systems, computer science or a related field; and Three to four years of progressively responsible related experience, with a minimum of two years supervisory experience; or, Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. Licenses and Certifications: A or similar certification Valid Drivers License KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of: Operation and maintenance of a network and personal computer environments. Application software with experience in network to PC interface. NetWare, Windows, Cisco, Citrix, PIX and Web Server. Microsoft Office. Generally accepted business practices and principles. Skill in: Using tact, discretion, initiative and independent judgment within established guidelines. Organizing work, setting priorities, meeting critical deadlines, and following up assignments with a minimum of direction. Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols. Communicating clearly and effectively, orally and in writing. Ability to: Ability to establish and maintain effective working relationships with a variety of individuals. Ability to comprehend, diagnose and resolve PC and network hardware and software applications and problems. Ability to analyze complex problems and develop appropriate solutions. Ability to act with discretion and maintain confidentiality. Ability to read, analyze and interpret professional periodicals and journals, technical procedures, operation and maintenance instructions, and so forth. Ability to communicate highly technical information to non-technical users. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Working Conditions and Physical Demands: The incumbent's working conditions are moderately quiet. Primary functions require sufficient physical ability and mobility to work in an office and setting; to stand or sit for prolonged periods of time, to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift and/or move up to 25 pounds light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information. While performing the essential functions of this job the employee is occasionally required to lift and/or move up to 50 pounds.

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