What are the responsibilities and job description for the Hotel Front Desk Clerk position at La Quinta Inn & Suites Clovis?
We are looking for a friendly Hotel Front Desk, responsible for welcoming guests, managing online and telephone bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a Hotel Front Desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Hotel Front Desk Responsibilities:
- Check guests in and out.
- Receive and manage reservations made online and telephonically.
- Verify guests' payment methods during check-in.
- Assign rooms to guests and inform them of any specials offered by the hotel.
- Organize transport services for guests at their request.
- Provide guests with information about the hotel.
- Keep abreast of attractions that may be of interest to guests.
- Serve as a host/hostess at conferences, and ensure that all relevant preparations are made for the event.
Hotel Front Desk Requirements:
- High school qualification or equivalent.
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Work shifts are as follows
- 7 AM - 3 PM
- 3PM - 11 PM
- 11 PM - 7 AM
Salary : $16 - $17