What are the responsibilities and job description for the Front Desk Agent – Night Shift position at La Quinta Inn & Suites Houston/Clear Lake-NASA?
Job Overview:
We’re looking for a dependable, professional, and friendly Night Auditor / Front Desk Agent to join our overnight team. You’ll be the main point of contact for guests during the night, ensuring smooth check-ins/outs, maintaining safety, and handling basic accounting and reporting tasks. If you're detail-oriented, trustworthy, and enjoy quiet, structured overnight work—this role is for you.
Key Responsibilities:
- Greet and assist guests with check-in/check-out processes
- Monitor hotel premises and ensure guest safety overnight
- Handle night audit procedures and balance daily reports
- Answer phones, respond to guest inquiries, and manage reservations
- Assist with early morning wake-up calls, guest requests, and service recovery
- Prepare and set up the breakfast area as needed
- Maintain a clean and organized front desk and lobby
- Follow all brand and safety procedures
- Other duties as assigned by management
Skills & Abilities:
- Ability to work independently with minimal supervision
- Excellent communication and problem-solving skills
- Must be detail-oriented, responsible, and calm under pressure
- Ability to stand for extended periods and perform light cleaning tasks
- Must speak and understand English
- Must pass a background check per company policy
Why Join Us?
- Stable overnight work with consistent hours
- Training provided – perfect for night owls or students
- Supportive and team-oriented environment
- Opportunities for advancement within the property
How to Apply:
Apply with your resume here or stop by La Quinta Inn & Suites at [Insert Address] to fill out an application in person.
Job Type: Full-time
Pay: $11.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
Experience:
- Night shift: 1 year (Preferred)
- Front desk: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Webster, TX 77598 (Required)
Ability to Relocate:
- Webster, TX 77598: Relocate before starting work (Required)
Work Location: In person
Salary : $11