What are the responsibilities and job description for the Hotel Service Excellence Coordinator position at La Quinta Inn & Suites Newport?
La Quinta Inn & Suites Newport is seeking a detail-oriented Hotel Service Excellence Coordinator to join our team. In this role, you will be responsible for coordinating and executing exceptional service experiences for our guests.
Responsibilities:
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Collaborate with housekeeping staff to ensure seamless delivery of service excellence initiatives
- Provide coaching and training to housekeeping staff on service excellence best practices
- Monitor and report on service excellence performance metrics, identifying areas for improvement
The ideal candidate should have a strong background in service excellence, with experience in hospitality or a related field. Excellent communication and problem-solving skills are essential for success in this role.
