What are the responsibilities and job description for the Front Desk Agent position at La Quinta Inn & Suites?
About us
La Quinta Inn & Suites is a small business in Moscow, ID. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
- On-the-job training
- Growth opportunities
**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent guest service skills. **Duties:** - Greet guests and provide them with exceptional customer service - Check guests in and out efficiently - Answer phone calls and assist with inquiries - Handle reservations and cancellations - Process payments and maintain accurate records - Address guest concerns and escalate as needed - Assist with night audit procedures as required **Qualifications:** - Previous experience in hospitality or front desk roles preferred - Proficiency in phone systems and etiquette - Strong communication skills with a focus on guest relations - Ability to multitask in a fast-paced environment - Bilingual or multilingual abilities are a plus - Knowledge of hotel management software is advantageous This position offers the opportunity to work in a dynamic hospitality environment with room for growth and development. If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for the Front Desk Agent position.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
Ability to Relocate:
- Moscow, ID 83843: Relocate before starting work (Required)
Work Location: In person
Salary : $16
