What are the responsibilities and job description for the Room Attendant/Housekeeping position at La Quinta Inn & Suites?
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Room Attendant Job Description & Expectations
Position Title: Room Attendant
Reports To: Hotel General Manager; Executive Housekeeper
Primary Job Function:The Room Attendant will work concurrently with the General Manager and the Executive Housekeeper to clean and service guest rooms and other designated areas of the hotel.
Duties and Responsibilities:
· Clean and service assigned rooms and/or areas according to established standards (5 Ways of Clean) and procedures to include making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
· Ensure all rooms are cared for and inspected according to standards
· Replenish amenities according to operational standards
· Perform rotation cleaning duties as assigned by Executive Housekeeper
· Wear safety protection equipment as provided to keep in line with department regulations and any local legislative requirements
· Greet and acknowledge guests
· Notify supervisor when service is complete so that rooms may be sold or occupied
· Notify supervisor if guest room is unable to be serviced
· Document and report to supervisor if a guest room is in need of repair or damage has been done
· Keep housekeeping cart properly stacked with supplies such as cleaning agents and cloths
· Transport dirty laundry to the washing area in a timely manner
· Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor
· Respond to guest complaints, special requests and take action to ensure guest satisfaction
· Monitor and control supplies and amenities and minimize waste within all areas of housekeeping
· Report, turn in and/or log all lost and found items according to established procedures
· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
· May regularly assist with deep cleaning projects
· May assist with other duties as assigned
Management Contributions for Success:
· Providing training on the 5 Ways of Clean
· Provide feedback after a room inspection
· Assist with any training that may be required to enhance job performance
Qualifications and Requirements:
· Basic reading, writing and math skills
This job requires the ability to perform the following:
· Carrying or lifting items weighing up to 50 pounds and the ability to push and pull
· Prolonged standing and moving about the hotel
· Frequently handling objects and equipment to maintain the facility
· Frequently bending, stooping and kneeling
· Able to work alone as well as being a team member
· Have the ability to work a flexible schedule including nights, weekends and/or holidays
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Morning shift
Ability to commute/relocate:
- Lubbock, TX 79416: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cleaning: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
Salary : $13 - $-1