What are the responsibilities and job description for the Front Desk Attendant/Night Auditor position at La Quinta Inns & Suites?
- Flexible Hours
- Reports to the General Manager.
- Assuring friendly, courteous and accurate check-in and check-out of room guests.
- Answering the phone professionally, courteously, and responding to questions with accurate and current information. Directing all incoming calls swiftly and correctly.
- Competent knowledge of the property, local attractions and current activities.
- Promote friendly, courteous, superior customer service.
- Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information.
- Will be responsible for handling a high volume of cash, credit and sales transactions.
- Keep front desk area and own station neat, tidy, and clean.
- Monitor guest safety and service issues to provide the safest and most customer-oriented environment.
- Responsible for assisting and monitoring of room availability, maintenance and housekeeping issues and communication those to housekeeping in a timely and efficient manner.
- Other duties as assigned.
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Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Experience:
- Hotel Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $11 - $13
