What are the responsibilities and job description for the Hotel Front Desk - Night Auditor position at Oshkosh Waterfront Hotel and Convention Center?
Description
Company Description
The Oshkosh Waterfront Hotel is a newly remodeled 176-room hotel soon to be the only full-service Marriott property in our area. Located on the riverfront in downtown Oshkosh WI, the hotel offers stunning views of the Fox River and Lake Winnebago. It is an ideal setting for meetings, conferences, corporate events, and weddings.
Position Description
This is a part-time, overnight front desk position responsible for answering phones, checking guests in / out, balancing daily transactions, and handling guest issues as they arise.
Job Duties
- Act as the Guest Services Representative and first point of contact for hotel guest during the night time hours (11pm - 7am).
- Perform audit procedures and run reports on a nightly basis.
- Manage wake-up call requests.
- Act as the Manager on Duty during night time.
- Prepare the front office for the morning shift and resets day's business.
- Attend front office meetings when required.
Requirements
The Oshkosh Waterfront Hotel is an Equal Opportunity Employer.
Please review the Equal Employment Opportunity Posters at