Front Desk Representative

Looking for a fun place to work and a team that supports you everyday? La Quinta Inns and Suites is the place for you. We are looking to grow our team with dedicated and driven individuals that are ready for the task at hand.

Job Summary

Be of assistance at all times! Our goal is to make the guest feel Assured, Settled in and Optimistic. Customer Service and guest satisfaction is a priority for us. Being able to handle both check ins and Check outs, all front desk duties (i.e Guest Complaints, phone calls, reservations, group bookings). Having the ability to multitask and solve problems is key. Prioritizing the work load and finishing in a timely matter. Being punctual and efficient is also key.

What you’ll do

• Register guests and assign rooms. Assist in preregistering and blocking of rooms as well as accommodate special requests when possible
• Provide guests with room and hotel information, directions, amenities and local interests
• Meet and exceed guest’s expectations by anticipating the services they may require
• Follow guidelines and practice accuracy in all credit and cash handling procedures.
• Communicate all late check outs, early check ins, special requests and other status updates to housekeeping department.
• Take same day reservations along with future reservations and cancelations. Maintain knowledge of rates, codes and corporate accounts.
• Communicate any emergency, lost item or theft to proper security staff and/or authorities.
• Use proper telephone etiquette
• Report any unusual occurrences or requests to manager or assistant manager
• Knows all safety and emergency procedures and is aware of accident prevention policies
• Maintains the cleanliness of the front desk area
• Perform other duties assigned

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Encouraging leadership
• Learning and development opportunities
• Special Discounts on hotel rooms, food and beverage
• Recognition programs

What we’re looking for

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Type: Full-time

Experience:

• Hotel: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Relocate:

• Tampa, FL 33647: Relocate before starting work (Preferred)

Work Location: In person

Salary : $13 - $14