What are the responsibilities and job description for the Hotel Front Desk Agent position at La Quinta Inns & Suites?
**Job Overview:** We are seeking a Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. This position plays a crucial role in providing a positive guest experience from check-in to check-out. **Duties:** - Greet and welcome guests in a friendly and professional manner - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services and local attractions - Process reservations, cancellations, and payment transactions accurately - Manage phone systems, including answering and transferring calls - Perform night audit functions as needed - Resolve guest issues promptly and professionally - Maintain a neat and organized front desk area **Skills:** - Experience in the hospitality industry, preferably in a hotel setting - Strong communication and interpersonal skills - Proficiency in using reservation software and phone systems - Ability to multitask and work efficiently in a fast-paced environment - Bilingual or multilingual skills are a plus - Knowledge of hospitality management practices - Excellent guest relations abilities This is an excellent opportunity for individuals looking to grow their career in the hospitality industry. If you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now to be part of our dynamic team as a Front Desk Agent.
Job Type: Part-time
Pay: From $16.35 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $16
