Medical Receptionist/Assistant

Job Summary
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional front desk support in a medical environment. This role requires strong organizational skills, familiar in medical terminology, and the ability to manage patient interactions effectively. The Medical Receptionist will play a crucial role in ensuring smooth operations within our medical office, contributing to a POSITIVE patient experience.

Responsibilities

• Greet patients and visitors warmly upon arrival and provide assistance as needed.
• Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries.
• Maintain accurate patient records and ensure compliance with health information management protocols.
• Process patient registrations and verify insurance information efficiently.
• Utilize computerized systems to update patient information and manage electronic health records (EHR).
• Collaborate with healthcare providers to facilitate smooth patient flow and communication.
• Assist with administrative tasks such as filing, faxing, and managing correspondence.
• Ensure the reception area is organized and welcoming for patients.
• Occasionally urine collection for drug screening, toxicology

Qualifications

• Previous experience in a front desk or medical administrative support role is preferred.
• Familiarity with medical terminology and health information management practices is essential.
• Proficient in using computerized systems for scheduling and record management.
• Strong customer service skills with the ability to communicate effectively with patients and staff.
• Ability to multitask while maintaining attention to detail and work independently.
• Experience in a clinical office setting is an advantage.
• High school diploma or equivalent; additional certification in medical administration is a plus.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 28 per week

Medical Specialty:

• Primary Care

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Can you describe your experience with medical terminology?
• How proficient are you in using office equipment like fax machines, printers, and photocopiers?
• What steps do you take to ensure patient waiting areas are clean and comfortable?
• What is your experience with insurance verification and billing procedures?
• Can you describe a time when you had to handle a difficult or demanding patient?
• How many times did you call off or come late to your last job within 12 month?
• What strategies do you use to maintain accuracy when entering patient data or processing insurance details?
• How would you prioritize tasks if you were faced with checking in patients, answering the phone, and a doctor needing assistance all at once?
• Describe your proficiency with Electronic Health Records (EHR) systems.
• What experience do you have with scheduling appointments and managing calendars?
• How would you handle a situation where a patient is upset or dissatisfied?

Work Location: In person

Salary : $15 - $17