What are the responsibilities and job description for the Specimen Collection Team Leader - Phlebotomy Department Head position at Labcorp?
About the Role
We are seeking an experienced and motivated Phlebotomy Team Lead to join our laboratory operations team. As a key leader, you will be responsible for managing a team of phlebotomists, ensuring high-quality specimen collection processes, and providing exceptional customer service.
Key Responsibilities:
- Manage and supervise a team of phlebotomists to ensure efficient and effective specimen collection processes
- Develop and implement process improvements to enhance customer satisfaction and laboratory efficiency
- Collaborate with other departments to ensure seamless integration of services
- Monitor and maintain accurate records of patient interactions and specimen collection data
- Communicate effectively with patients, colleagues, and supervisors to ensure excellent customer service
- Maintain a safe and clean working environment
