What are the responsibilities and job description for the Customer Service Representative position at Labor Biz Market?
Job Title : Customer Service Representative (Labor Biz Market)
Company Overview :
Labor Biz Market is a leading online marketplace connecting businesses with reliable labor workers. Our platform streamlines the hiring process, making it easier for businesses to find and hire the right workers for their specific needs. We are dedicated to providing exceptional customer service and ensuring the satisfaction of both our clients and labor workers.
Job Overview :
We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering top-notch service to our clients and labor workers, handling inquiries, and managing multiple tasks simultaneously. The ideal candidate should have excellent communication skills, a positive attitude, and a strong dedication to providing exceptional customer service.
Key Responsibilities :
- Communicate with clients and labor workers via phone, email, and chat to provide support and resolve any inquiries or issues
- Act as a liaison between clients and labor workers, ensuring smooth communication and resolution of any conflicts
- Assist in managing client accounts, including onboarding, invoicing, and record-keeping
- Maintain a high level of knowledge regarding our platform, services, and policies to provide accurate and up-to-date information to clients and labor workers
- Collaborate with the marketing team to identify areas for improvement and enhance the customer experience
Qualifications :
Benefits :
At Labor Biz Market, we value diversity and are committed to creating an inclusive and supportive work environment for all team members. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are passionate about providing outstanding customer service and want to be a part of a rapidly growing and innovative company, we want to hear from you! Apply now and join our dynamic team at Labor Biz Market as a Customer Service Representative.
