What are the responsibilities and job description for the Billing Specialist position at Labor Solutions?
Job Description
Job Description
JOB DESCRIPTION
Billing Specialist
DEPARTMENT : Administrative EFFECTIVE DATE : Immediately
CLASSIFICATION : Hourly
REPORTS TO : Vice President of Finance
SUPERVISES : None
POSITION PURPOSE
To ensure that all customers are invoiced timely and accurately by following procedures set forth by the internal controls of the company and perform a variety of clerical tasks related to cash receipts, original entry into the books of the Association and general administrative support.
QUALIFICATIONS
EDUCATION / EXPERIENCE : High school diploma or equivalent or 3-5 years A / R experience or similar combination of education and experience.
REQUIRED KNOWLEDGE /
SKILLS / ABILITIES :
Excellent customer service skills including effective written and oral communication skills and phone etiquette. Proficiency with MS Office. Excellent organizational skills. Ability to multi-task. Ability to work safely and follow all company policies and procedures.
PHYSICAL DEMANDS :
Sitting, stooping, reaching, standing, walking, lifting 10-20 lbs., data entry
WORK ENVIRONMENT : Typical office setting
OTHER : Valid driver's license; Bilingual (Spanish) preferred; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Generates and distributes detailed invoices to customers in a timely manner.
- Communicating with the service department leads to the creation of detailed invoices.
- Primarily, data collection and compilation to generate invoices. (FCG, DTI, DAS, DAS-Mechanic, CUPS I, II, & III, DCGA miscellaneous).
- Processes and posts deposits to the general ledger and Quickbooks, and research discrepancies.
- Balances A / R between Quickbooks and Phams.
- Prepares A / R aging reports for management.
- Monitors account to identify overdue payments and maintain detailed records of payment statuses.
- Responds to customer questions related to invoices, payments and account balances in a prompt and professional manner.
- Resolves billing and payment discrepancies working collaboratively with customers and internal departments.
- Enter journal entries as needed.
- Maintains accurate and organized customer records.
- Supports month-end and year-end closing processes.
- Answer the telephone and directs calls to the appropriate individuals.
- Completes daily run to post office, banks, and call center.
- Participates in administrative staff meetings and attends other meetings and seminars as required.
- Assists with the annual audit.
- Performs other related duties as required and assigned.
