What are the responsibilities and job description for the Federal Work Study - Library Monitor position at Labouré College of Healthcare?
Only applications for those with Federal Work Study funding at the college will be able to apply successfully.
The main focus of a Library Monitor is to interact with students, faculty, staff, and community members and respond to their needs. Library Monitors provide customer service, answer questions, check out books and other materials, and perform technical and administrative tasks. They must also enforce library policies within their peer group and adhere to library rules and regulations.
Specific Duties include :
- Provide prompt, calm, courteous, and welcoming customer service to patrons (students, faculty & staff) at the Lending Services Desk
- Perform circulation (checking in and out) related tasks
- Participate in the handling of reserves, including accepting items for reserve and discharging items from reserve
- Perform reserve item shelf-reading
- Provide basic technical assistance on the use of copiers, printers, computers, internet and software
- Provide basic technical assistance on the use of internet-based library resources, including the library website, the library catalog and online resources
- Perform administrative duties, such as answering the phone, taking messages, sorting mail, and directing patron inquiries to the correct area
- Participate in professional development and in-service as assigned
- Adhere to all library, college, state, and federal policies, including the Family Educational Rights and Privacy Act (FERPA)
- Other duties as assigned