What are the responsibilities and job description for the Macy's Shop Associate - Full Time position at LACOSTE Macy's Queen Center?
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign.
An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of it areas of expertise, from garment factory to omnichannel distribution.
At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.
Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.
Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and The Kooples (http://mf-brands.com/).
Customer service and sales
- Desire to achieve and exceed individual sales goals and KPI’s as determined by your Shop Manager.
- Passion to connect with customers and cultivate personalized relationships to drive sales.
- Be perceptive to customer’s wants and needs and utilize product knowledge to ensure customer satisfaction.
- Embrace a culture that puts the customer experience first and foremost.
- Exude a self-confidence reflective of our Brand Vision.
Operations:
- Assist with the shop’s visual directives and maintain standards of housekeeping.
- Develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment.
- Protect shop assets and inventory through awareness of loss prevention procedures. Report violations to the supervisor.
- Become familiar with inventory levels and understand how to use systems to check availability and perform inter-store transfers.
- Assist with all other duties as required by shop management.
- Desirability and drive to hit performance targets.
- Passion for providing outstanding customer service.
- Excellent communication and technical skills.
- Naturally competitive, outgoing and fun personality.
- Authentic approach to clienteling and building long term relationships with customers with a focus on building sales.
- Work collaboratively with all other Lacoste team members to achieve goals.
- Sales experience in retail apparel a plus.
Core Values and Traits:
Play as One Team:
· Showing respect towards everyone
· Commitment for the team’s work and decisions
Play with Elegance:
· Striving for excellence
· Treating others with fair play and humility
Play by Daring:
· Having the courage to speak up, experiment and take initiative
· To explore new opportunities
Play with Tenacity:
· Constantly seek continuous improvement
· Learning from our failures
At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.
Equal Opportunity Employer:
At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.