Director of 3PL Operations

Summary:

We are seeking an experienced 3PL Operations Director who represents the core values and traits of Lacoste. The Director of 3PL Operations responsible for the management, control, and direction of inventory, SLAs and management within the 4 walls of the facility in North Carolina and New Jersey. Additionally, they will be accountable for formulating strategies, implementing processes, improving performance, and procuring resources.

Essential Job Responsibilities:

• Represents the Lacoste operations team in day-to-day management of Order fulfillment operations to ensure on-time delivery to customers and key accounts
• Manage Inbound, Receiving, Put away and Outbound SLAs for Canada 3PLs
• Implement and provide KPIs with our vendors to have meaningful MBR/QBR discussions
• Identify an implement process improvements for flow of freight
• Manage labor, overtime cost and financial budget
• Develop and maintain strong communication processes to ensure timely and efficient flow of information across departments.
• Collaborate with key leaders to design and manage 3PLs and execute those plans to meet organizational goals.
• Collaborate with Transportation, Commercial Channels and other departments
• RFP Management
• KPI/Dashboard management

Requirements/Qualifications:

• 5 years of experience in supply, logistics, or 3PL management required
• Comprehensive understanding of inbound and outbound, 4 wall operations.
• Ability to deliver results by building, coaching, and developing strong teams.
• Ability to manage multiple priorities while working to meet deadlines.
• Excellent written and verbal communication skills.
• Ability to present in front of large groups and key stakeholders.
• Strong interpersonal and collaborative skills with ability to work cross functionally between departments, external providers, and remote teams
• Excellent organizational skills (planning, scheduling, and budgeting.)
• Proficient in MS Office including Excel, Power Point, and Word.
• College degree preferred.

Core Values and Traits:

Play as One Team:

• Showing respect towards everyone
• Commitment for the team’s work and decisions

Play with Elegance:

• Striving for excellence
• Treating others with fair play and humility

Play by Daring:

• Having the courage to speak up, experiment and take initiative
• To explore new opportunities

Play with Tenacity:

• Constantly seek continuous improvement
• Learning from our failures

At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.

Equal Opportunity Employer:

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.

* This job description is not intended to be exhaustive. They can be changed orally or in writing at any time by the discretion of management.We as Lacoste associates must also always ensure that all functions of our position are represented with our core values.