Clienteling Focused Salesperson

Clienteling Focused Salesperson (Part-Time, 20-30 Hours/Week To Start)

What if you could build on your love of retail without the stress and hours of working corporate?

What your day looks like at LADDER:

Imagine a job where your workday begins with lighting palo santo and putting on your favorite soothing playlist.

As a LADDER team member, your day is the antithesis of a stressful corporate job, slinging product you couldn't care less about.

Here, you're valued for the genuine connections you make with us and our clients. No more lying to close a sale or feeling sad about missing another dinner out with friends because you have to work. Our hours are reasonable, even at holiday times.

After opening up the shop, you'll reach out to clients to ask them about their upcoming travel or suggest the perfect outfit for their daughter's rehearsal dinner. You'll welcome the people you chatted with on Instagram as they walk in the door to find something that makes them feel like a million bucks. You'll chat with them about why sustainability is important to us and get them thinking about their purchases in a whole new way.

The best part? Your efforts are always appreciated - not only by our clients, but also by us, as you're part of our close-knit, supportive family.

Beyond the satisfying work you'll do, we offer a 401k with matching, at cost discounts on products from our designers and a 30% discount on in-store inventory.

At LADDER, you're not just a number. You're a valued member of our experienced, growing, and family-

oriented team. If you're passionate about retail and tired of corporate's demanding schedule, it's time to make a change. Come be a part of something special and help make people feel gorgeous and cared for.

Who We Are

We’re a boutique that’s all about sustainable fashion, thoughtful shopping, and making people feel amazing. We’re a small team that believes in honesty, teamwork, and taking pride in what we do—without the corporate stress. If you love sales, care about sustainability, and want to be part of something that’s growing, we’d love to meet you!

What We Believe (Our Core Values)

• Trust & Transparency – No shady sales tactics. We keep it real with our customers and each other.
• Team First – We’re like family here. We support each other and make work fun.
• Own The Store – When we're at work, we act like we own the store: autonomously making decisions about what's right for the client and what's right for the shop.
• Love in Every Action – Every customer and teammate should leave feeling better than when they walked in.
• Sustainability with Purpose – Thoughtful choices, quality over quantity, and fashion that actually matters. It's not *really* about clothes, it's about a lifestyle of purpose.

What You’ll Need Do To Be Successful

• Get more people through our doors—at least 10 new customers per week.
• Help customers discover pieces they’ll love and increase their purchases from an average of 1.79 items to 2.5 per order.
• Boost our ADS 5% in year 1 and 10% in year 2.
• Develop a post-purchase process that the entire team can follow. This process will outline exactly what a salesperson needs to do daily and weekly to build authentic relationships with clients. You’ll create a structured system, communicated via text, that ensures every customer receives consistent, thoughtful follow-up, keeping them engaged and excited about coming back.
• Keep track of your sales numbers and use them to improve (we’ll celebrate your wins!).
• Work with the team to create a seamless, stress-free shopping experience.

Who You Are

• You have at least 3 years of sales experience (retail is a plus, but not a must).
• Numbers don’t scare you—you like having goals and hitting them.
• You love talking to people and making their day better.
• You have an existing clientbook and are excited about introducing your customers to something new.
• You’re great at spotting what a customer needs and helping them find it.
• You’re all about sustainability and want to be part of something meaningful.
• You want to grow in your career, and you’re looking for a place where you can shine.

Why Work With Us?

• No corporate stress – We’re a tight-knit, supportive team.
• Room to grow – This role can turn into a full-time leadership position.
• Competitive pay commission and performance-based bonuses.
• A fun, relaxed environment where you can be yourself.
• Great perks, including 401K matching and at cost discounts on products.

How to Apply

If this sounds like your kind of place, send us a few paragraphs about your personal core values and why you’d be a great fit to hello@laddercle.com. We're excited to meet you!

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k) 3% Match
• 401(k) matching
• Employee discount
• Flexible schedule
• Opportunities for advancement

Compensation Package:

• Bonus opportunities
• Commission pay
• Hourly pay
• Performance bonus
• Uncapped commission

Schedule:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evenings as needed
• Evening shift
• Weekends as needed

Application Question(s):

• Do you have a current client book that you can bring to this role? (Not required, but preferred.)
• Are you open to working nights and weekends? We close by 6PM most days and 7PM at the latest on weekends.

Experience:

• Sales: 3 years (Required)
• clienteling: 1 year (Preferred)

Work Location: In person

Salary : $17 - $20