What are the responsibilities and job description for the Collection Specialist position at Lafayette Home Office?
The Collection Specialist prepares and processes various insurance claims. Verifies data by conferring with appropriate agency and/or external personnel on a daily basis
• Finance - Prepares and processes various insurance claims. Verifies data by conferring w ith appropriate agency and/or external personnel on a daily basis. • Finance - Creates and processes electronic claims submission for various payers on a daily basis.
- Quality - Researches any error claims and makes necessary corrections for clean claim production and submission on an as needed basis.
- Finance - Review s accounts receivable on a daily basis and performs follow -up on delinquent accounts according to established policies and procedures. Recommends departmental/agency corrective action as required.
- Quality - Receives, investigates, and responds to inquiries from payors and/or agencies concerning accounts receivable activity according to established polices and procedures on a regular basis.
- Quality - Maintains and develops accounts receivable schedules to track issues and resolutions for ease of reporting on a monthly basis.
- People - Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.
- Quality - Problem solves independently before referring problems to the Supervisor/Manager for resolution.
- Service - Performs similar, comparable, or related duties as may be required or assigned.
Formal Education: High School Diploma or equivalent
Experience: 1 year
Medical billing/collections experience
Home Health billing/collections experience
Excellent oral and w ritten communication
Excellent organizational and analytical
Basic PC skills including PC based applications (MS W ord, Excel).
Mathematical
