What are the responsibilities and job description for the Collection Specialist position at LHC Group?
Summary
We are hiring for a Collection Specialist to join our Hospice Team.
At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.
We strive to offer benefits that reward the whole you!
- employee wellness programs
- flexibility for true work-life balance
- holidays & paid time off
- continuing education & career growth opportunities
- company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Collection Specialist prepares and processes various insurance claims. Verifies data by conferring with appropriate agency and/or external personnel on a daily basis.
- Prepares and processes various insurance claims. Verifies data by conferring with appropriate agency and/or external personnel on a daily basis.
- Creates and processes electronic claims submission for various payers on a daily basis.
- Researches any error claims and makes necessary corrections for clean claim production and submission on an as needed basis.
- Reviews accounts receivable on a daily basis and performs follow -up on delinquent accounts according to established policies and procedures. Recommends departmental/agency corrective action as required.
- Receives, investigates, and responds to inquiries from payors and/or agencies concerning accounts receivable activity according to established polices and procedures on a regular basis.
- Maintains and develops accounts receivable schedules to track issues and resolutions for ease of reporting on a monthly basis.
- Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.
- Problem solves independently before referring problems to the Supervisor/Manager for resolution.
- Performs similar, comparable, or related duties as may be required or assigned.
Education and Experience
Formal Education
- High School Diploma or equivalent
Experience
- 1 year
License, Registration, and / or Certification Requirement
- No
Experience Requirements
- Medical billing/collections experience
- Home Health billing/collections experience desired
Skill Requirements
- Excellent oral and written communication
- Excellent organizational and analytical
Skill Desired
- Basic PC skills including PC based applications (MS Word, Excel).
- Mathematical
Company Overview
LHC Group is committed to a culture of diversity, equity and inclusion and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any legally other protected characteristic.
