What are the responsibilities and job description for the Collection Specialist position at United Vision Logistics Holding Corp.?
We are seeking a detail-oriented and results-driven Collections Specialist to join our team. The ideal candidate will be responsible for managing and collecting outstanding accounts receivable to ensure timely payments. This role requires excellent communication, negotiation, and problem-solving skills to maintain positive relationships with customers while ensuring financial objectives are met.
Key Responsibilities:
- Monitor and manage accounts receivable portfolio to ensure timely collections.
- Contact customers via phone, email, and written correspondence to collect outstanding payments.
- Negotiate payment arrangements and settlements within company guidelines.
- Investigate and resolve billing discrepancies and customer disputes.
- Maintain accurate records of collection activities in the system.
- Work closely with the accounting, billing, operations and sales teams to address account issues.
- Generate and analyze aging reports to track overdue accounts.
- Ensure compliance with company policies and relevant regulations regarding debt collection.
- Provide exceptional customer service while handling sensitive financial matters.
- Perform ad-hoc reports for management as well as other duties and special projects as assigned.
Requirements:
- Proven experience as a Collections Specialist or similar role.
- Strong knowledge of billing and collections procedures.
- Excellent verbal and written communication skills.
- Ability to handle difficult conversations and negotiate effectively.
- High level of attention to detail and organizational skills.
- Proficiency in Microsoft Excel and other Microsoft Office programs.
- Must have excellent customer service and interpersonal skills with both internal and external customers.
- Ability to work independently and meet deadlines in a fast-paced environment.
Preferred Qualifications:
- Associate’s or Bachelor’s degree in Finance, Accounting, or related field, or equivalent work experience.
- Experience in the transportation industry
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Lafayette, LA 70508
Salary : $18