Training Center Administrative Assistant

The Training Center Administrative Assistant is responsible for coordinating the day to day operations of the training center and ensuring that all duties are performed in a timely manner. The Training Center Administrative Assistant is also responsible for ensuring that all administrative support to Director of Training & Orientation Centers and/or Orientation Coordinator and data entry functions are operating effectively and efficiently.

• Proficient with all aspects of data entry in operating systems as applicable, and Microsoft Office Suite including but not limited to Microsoft Excel, Word, and Outlook.
• Establishes and maintains positive working relationships with local agency management and staff of assigned training center location
• Completes LHC required learning courses, additional assignments per Director of Training & Orientation Centers request, as well as any state specific required training per state regulation/practice act requirements.
• Maintains and prepares office manuals as needed; i.e. new hire orientation binder.
• Responsible for the ordering of medical supplies and office supplies.
• Responsible for submitting invoices to Home Office per policy timelines.
• Responsible for clerical functions in training center related to filing, work flow, etc.
• Assists with typing, filing, computer related skills and composes spreadsheets.
• Coordinates conference calls and conference rooms when necessary.
• Coordinates outgoing and incoming mail for agency.
• Assists with maintaining general office appearance, functionality and supplies and maintains
• Assures that all telephone traffic is managed in a professional, customer service oriented manner and is relayed to the appropriate people.
• Coordinates with Orientation Coordinator and local agency leaders to track all incoming new hires and prepares for their arrival to the training center
• Trains and serves as primary back-up to deliver new hire welcome address and/or answer iTrain/HCHB troubleshooting questions for Orientation Coordinator.
• Assists the Director of Training & Orientation Centers and/or Orientation Coordinator as needed in other training center processes and functions.
• Manages projects as assigned and follows through on issues in a timely manner.
• Maintains confidentiality appropriate to the departmental activities/functions.
• All other duties as assigned.

• 
  BA Degree or equivalent working experience as administrative support staff.
• Demonstrates organizational, written/composition skills, and verbal skills.
• Demonstrates typing skills, filing skills, and word processing skills (Microsoft Office Suite including Microsoft Word, Outlook, Excel, etc.)
• Demonstrates ability to work independently.
• Demonstrates strong process and people leadership abilities.