Director of Operations / integrator/ Data Driven Strategist

 Location: Long Island, NY

 Salary: $100K (Based on Experience) Performance-Based Bonus

 Type: Full-Time, Leadership Role (Not a 9-5 Job)

Lager Counseling Services (LCS) is seeking a high-performance Director of Operations (DOO) who lives and breathes execution, data-driven decision-making, and strategic growth.

✔ You naturally reverse-engineer business goals into clear execution plans.

✔ You track KPIs instinctively and make data-driven decisions—not guesses.

✔ You enforce compliance, therapist utilization, and performance standards without hesitation.

✔ You build scalable systems that remove inefficiencies and increase profitability.

✔ You are NOT a 9-5 thinker—you are a proactive problem solver who drives real results.

💡 If you need hand-holding, aren’t highly accountable, or struggle with structured execution, this is NOT the role for you.

We are looking for a leader who embodies these values in their work:

✅ Goes the Extra Mile – We exceed expectations for our clients and within our team. Mediocrity is not an option.

✅ We Take Initiative – We roll up our sleeves and initiate anything that needs to be done without waiting to be asked.

✅ We Are Well Planned – We prioritize structured execution, planning, and data-driven decisions over guesswork and reactivity.

✅ We Prioritize the Client Experience – Every decision we make is focused on improving client outcomes and retention.

✅ We Take Ownership – We don’t pass the buck. We take full responsibility for our work, execution, and results.

✅ We Are Mission-Driven Team Players – We work together, all rowing in the same direction toward the mission of changing the face of mental health to that of triumph over the victim mentality.

✅ We Are Lifetime Learners – Continuous learning and professional growth are required for success.

✅ We Live a Life of Personal Development – We don’t just work on the business—we work on ourselves.

✅ We Live in the Solution – We focus on fixing problems at their root cause rather than reacting to surface-level issues.

 Reverse-Engineering Goals into Execution Plans

✔ Break down company-wide goals into structured quarterly, monthly, and weekly execution plans.

✔ Ensure therapist utilization and retention targets are met using data-driven performance tracking.

✔ Lead weekly accountability check-ins with leadership—keeping all areas aligned.

 Data-Driven Decision-Making

✔ Track KPIs and financial metrics to make strategic, informed business decisions.

✔ Ensure therapists, admin staff, and business operations are hitting performance benchmarks.

✔ Identify trends in client retention, therapist performance, and session utilization to optimize revenue.

Compliance, Accountability & Performance Oversight

✔ Implement and enforce Performance Improvement Plans (PIPs) as needed.

✔ Ensure therapists meet session count expectations and address underperformance proactively.

✔ Hold all operational and administrative functions accountable to business needs.

🔹

 Systems & Process Optimization

✔ Develop scalable, repeatable processes that increase efficiency and eliminate bottlenecks.

✔ Ensure systems for therapist tracking, session accountability, and admin efficiency are fully operational.

✔ Work with leadership to streamline operational workflows, remove inefficiencies, and improve profitability.

🔹

 Multi-Location Expansion & Scalability

✔ Execute growth strategies for opening and stabilizing new locations.

✔ Develop operational leaders within each location to remove owner dependence.

✔ Establish clear milestones for when a location is considered fully operational.

 Base Salary: $100K (DOE)

 Performance-Based Bonus: Based on therapist utilization, business growth, and retention improvements.

 Opportunity to scale with a fast-growing company—this is NOT a static role.

✔ You thrive on execution—NOT just ideas. You take ownership and get things done.

✔ You are process-driven and live by KPIs, structured workflows, and accountability.

✔ You track numbers and trends naturally—you don’t need reminders to measure success.

✔ You hold people accountable with confidence—you enforce standards without hesitation.

✔ You move fast, solve problems proactively, and drive results—NOT excuses.

✔ 5 years of experience as a Director of Operations, COO, or similar leadership role in a service-based business.

✔ Proven ability to scale multi-location operations.

✔ Strong understanding of financials, KPIs, and performance tracking.

✔ Demonstrated ability to implement accountability structures (PIPs, compliance, performance enforcement).

✔ EOS (Entrepreneurial Operating System) experience preferred.

✔ Highly strategic, execution-focused, and data-driven mindset.

📩 Submit your resume and a cover letter outlining your experience in:

✔ Scaling and optimizing operations in a service-based business.

✔ How you’ve used data-driven decision-making to drive business success.

✔ How you’ve held employees accountable and improved performance.

📧 Apply via [Insert Application Link or Email]

🚀 If you are a driven, execution-focused leader who thrives on data and strategy, we want to hear from you! ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues). 

Responsibilities

• Measure the effectiveness of all processes (budget, operations, and management, etc.)
• Determine company's strategic growth as part of the executive team
• Coordinate cross-functional initiatives and projects

Qualifications

• Bachelor's degree in Business Management or related discipline 5 -10 years of relevant experience
• Strong interpersonal and communication skills
• Experience in product management