Director of Strategic Operations/ Data Driven Growth Minded Leader/Integrator

Director of Operations (EOS Integrator) | Build, Scale, and Lead Expansion

Location: Wantagh and Bellmore
Reports To: CEO/Owner
Salary: Competitive, Based on Experience (with Performance-Based Bonuses)
Type: Full-Time, Leadership Role (Not a 9-5 Job)

About the Role

Lager Counseling Services (LCS) is seeking a strategic, data-driven Director of Operations (DOO) to help build, scale, and optimize our operational systems as we expand. This is not a maintenance role—we need an EOS Like Integrator who can turn vision into structured execution by driving operational excellence, opening new locations, and developing leadership teams to sustain long-term growth.

If you are looking for a predictable 9-5 role focused on maintaining daily operations, this is NOT for you. This role is for a proactive leader who thrives on reverse-engineering business goals into structured execution while ensuring profitability, efficiency, and scalability.

Our Core Values at Lager Counseling Services

We are looking for a leader who embodies these values in their work:

✅ Goes the Extra Mile – We exceed expectations for our clients and within our team. Mediocrity is not an option.

✅ We Take Initiative – We roll up our sleeves and initiate anything that needs to be done without waiting to be asked.

✅ We Are Well Planned – We prioritize structured execution, planning, and data-driven decisions over guesswork and reactivity.

✅ We Prioritize the Client Experience – Every decision we make is focused on improving client outcomes and retention.

✅ We Take Ownership – We don’t pass the buck. We take full responsibility for our work, our leadership, execution, and results.

✅ We Are Mission-Driven Team Players – We work together, all rowing in the same direction toward the mission of changing the face of mental health to that of triumph over the victim mentality.

✅ We Are Lifetime Learners – Continuous learning and professional growth are required for success.

✅ We Live a Life of Personal Development —we consistently grow personally, knowing that to the degree that we grow is to the degree th

✅ We Live in the Solution – We focus on fixing problems at their root cause rather than reacting to surface-level issues.

Key Responsibilities

Strategic Execution & Reverse-Engineering Goals

• Break down annual business objectives into measurable quarterly, monthly, and weekly execution plans
• Ensure KPIs are consistently tracked, monitored, and acted upon
• Lead weekly leadership meetings where performance data drives decisions

Systems Development & Process Optimization

• Build repeatable, structured workflows for operations, hiring, onboarding, and retention
• Ensure all operational processes are documented and standardized
• Eliminate inefficiencies that impact scalability and profitability

Leadership & Accountability Oversight

• Develop location leaders who can run independent locations with minimal oversight
• Hold leadership accountable for meeting targets without reminders
• Remove bottlenecks that slow down execution

Expansion & Business Growth (Location Launch & Stabilization)

• Successfully open and stabilize new locations based on defined operational milestones
• Ensure new locations reach profitability within the first 6 months
• Build systems for location leadership development

Financial & Operational Efficiency

• Track revenue, expenses, and operational KPIs to ensure financial health
• Oversee budgeting, financial tracking, and resource allocation for growth
• Ensure full-time employees are meeting productivity expectations

Compensation & Growth Opportunities

Competitive salary based on experience
Performance-based incentives tied to business growth
Opportunity to lead multi-location expansion

This is NOT just a job—it’s an opportunity to be a key driver in the strategic expansion of LCS.

Who Will Thrive in This Role?

✔ You thrive on execution—not just ideas, but structured action.
✔ You are process-driven—you build systems that prevent recurring issues.
✔ You are data-obsessed—you track performance and make decisions based on KPIs, not assumptions.
✔ You are an EOS Integrator—you bridge big-picture strategy with detailed execution.
✔ You build leadership teams—you hire, develop, and ensure accountability at all levels.
✔ You take full ownership—if something isn’t working, you find a way to fix it.

Requirements

✔ 5 years of experience as a Director of Operations, COO, or similar role in a service-based business
✔ Proven ability to scale multi-location operations
✔ Experience in data tracking, financial metrics, and process optimization
✔ EOS (Entrepreneurial Operating System) experience preferred
✔ Strong leadership, problem-solving, and decision-making skills

How to Apply

Submit your resume and cover letter outlining your experience in systematizing and scaling a business.

Apply via alison@lagercounseling.org

If you’re ready to build, scale, and drive impact, we want to hear from you!

Job Type: Full-time

Pay: $100,000.00 - $120,994.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

Salary : $100,000 - $120,994