What are the responsibilities and job description for the Food Runner, Seasonal | Part-Time position at Lake Arrowhead Resort and Spa?
About Us:
#PGH-BMC
Location Description:
ESSENTIAL FUNCTIONS:
1. Ensure prompt and efficient delivery of food from the kitchen to guests.
2. Verify order accuracy, ensuring all modifications, sides, and special requests are included.
3. Carry multiple plates safely and navigate the restaurant efficiently.
4. Serve food at the appropriate temperature and ensure proper presentation.
5. Provide additional condiments, refills, and utensils as needed.
6. Answer basic questions about the menu, including ingredients and allergens.
7. Assist guests with special requests and communicate their needs to the kitchen or servers.
8. Restock kitchen stations with necessary items such as plates, utensils, condiments, and to-go containers.
9. Ensure expo and pass-through areas are stocked and ready for service.
10. Refill bread, sauces, garnishes, and other frequently used items to maintain smooth kitchen operations.
11. Properly label and date food items before storing to ensure freshness and compliance with food safety regulations.
12. Rotate stock using FIFO (First In, First Out) to prevent food waste.
13. Maintain clean and organized food storage areas.
14. Relay messages between the kitchen and servers, such as modifications or delays
15. Inform chefs of any returned or incorrect food orders.
16. Support co-workers by helping where needed to enhance the overall guest experience.
17. Read order tickets and assemble the order in the kitchen area.
MARGINAL FUNCTIONS:
Occasionally assist with simple food prep tasks such as garnishing plates or assembling takeout orders.
Refilling water pitchers, coffee, and other beverage stations as needed.
Qualifications:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
#PGH-BMC
Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174’. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space.
Overview:
The Food Runner is responsible for assembling and delivering orders to the guest. This position must have proper knowledge of order taking and service standards.
ESSENTIAL FUNCTIONS:
1. Ensure prompt and efficient delivery of food from the kitchen to guests.
2. Verify order accuracy, ensuring all modifications, sides, and special requests are included.
3. Carry multiple plates safely and navigate the restaurant efficiently.
4. Serve food at the appropriate temperature and ensure proper presentation.
5. Provide additional condiments, refills, and utensils as needed.
6. Answer basic questions about the menu, including ingredients and allergens.
7. Assist guests with special requests and communicate their needs to the kitchen or servers.
8. Restock kitchen stations with necessary items such as plates, utensils, condiments, and to-go containers.
9. Ensure expo and pass-through areas are stocked and ready for service.
10. Refill bread, sauces, garnishes, and other frequently used items to maintain smooth kitchen operations.
11. Properly label and date food items before storing to ensure freshness and compliance with food safety regulations.
12. Rotate stock using FIFO (First In, First Out) to prevent food waste.
13. Maintain clean and organized food storage areas.
14. Relay messages between the kitchen and servers, such as modifications or delays
15. Inform chefs of any returned or incorrect food orders.
16. Support co-workers by helping where needed to enhance the overall guest experience.
17. Read order tickets and assemble the order in the kitchen area.
MARGINAL FUNCTIONS:
Occasionally assist with simple food prep tasks such as garnishing plates or assembling takeout orders.
Refilling water pitchers, coffee, and other beverage stations as needed.
Collecting ingredients or supplies from storage when kitchen staff are busy.
Changing trash bags, sweeping, or performing other small tasks to keep the restaurant clean.
Execute tasks as directed by supervisors, managers, or directors across various resort areas within the Food and Beverage Department, including but not limited to seating guests and assisting with banquet functions.
Changing trash bags, sweeping, or performing other small tasks to keep the restaurant clean.
Execute tasks as directed by supervisors, managers, or directors across various resort areas within the Food and Beverage Department, including but not limited to seating guests and assisting with banquet functions.
Support other departments within Food and Beverage as necessary.
Any other duties as assigned by the supervisor or manager on duty.
Qualifications:
High school diploma or equivalent.
One year’s restaurant experience, preferred.
Pleasant and engaging personality.
Excellent communication skills.
California Food Handlers Card and RBS Certification or ability to obtain within 30 days of employment.
Neat, clean, and well-groomed appearance and personal hygiene.
Effective verbal communication skills.
Must be able to speak, read, and understand English to receive training and instructions, interact with guests and other associates.
Must be comfortable with standing and walking for long periods of time on your feet.
Must be able to work a varied schedule including days, evenings, weekends, overtime, and holidays.
Strong attention to detail and ability to work in a fast-paced environment.
Must have reliable transportation to and from work.
Compensation Range: The compensation for this position is $16.50/Hr. - $17.00/Hr. based on qualifications and experience. One year’s restaurant experience, preferred.
Pleasant and engaging personality.
Excellent communication skills.
California Food Handlers Card and RBS Certification or ability to obtain within 30 days of employment.
Neat, clean, and well-groomed appearance and personal hygiene.
Effective verbal communication skills.
Must be able to speak, read, and understand English to receive training and instructions, interact with guests and other associates.
Must be comfortable with standing and walking for long periods of time on your feet.
Must be able to work a varied schedule including days, evenings, weekends, overtime, and holidays.
Strong attention to detail and ability to work in a fast-paced environment.
Must have reliable transportation to and from work.
Salary : $17 - $17
