What are the responsibilities and job description for the Customer Service Sales Rep position at Lake Co US?
What We Do:
As a single source wholesale distributor for irrigation parts and systems, Lake Company provides high quality pipe, valves, fittings, wheel moves and pumps to satisfy the needs of the irrigation industry. Founded in 1977, Lake Company is headquartered in Bakersfield, CA, where we strive to deliver exceptional equipment and first-rate service. Each of us at Lake Company take a personal investment in providing you service, from first contact to delivery. As a pipe manufacturer, we understand the need for quality and durable products. We stand behind our pipe and fittings. We are proud to see them still used in fields decades after they were originally manufactured at our California tube mill and foundry locations. Our quality control ensures that you receive the superior product. Each joint of pipe we manufacture is hydrostatically tested to withstand more than 200 PSI during the manufacturing process. This means you get pipe that will not leak and that is backed up by our warranty.
To learn more about us please check out our website here.
As a Service Associate, you will be responsible for lay out, assemble, and maintain pipes, pumps, and related equipment for agricultural or industrial work sites. General labor position routinely bending, lifting, and pushing. Positively represent the Company and maintain good relations with customers. Loading, unloading, and moving materials within or near plant, yard, or work site. This role is perfect for you if you are looking for an opportunity where you aren’t tied to an office every day and if enjoy working with your hands outdoors.
Essential Duties and Responsibilities:
- Take sales orders and quote customers on all products and assist sales staff with quotes, thank you cards and line cards.
- Respond to customer phone inquiries and questions about products, services and respective applications.
- Understands delivery times and freight costs and works with Lake Co. personnel to provide accurate delivery and availability on the quote.
- Follow up and obtain status on all quotes, projects, and large bid awards.
- Routinely touch existing and past customers via telephone or direct mail and update customer database.
- Assemble appropriate sales or product materials for Sales Representatives.
- Demonstrates a thorough knowledge of all products and their applications, pricing and terms, sales and credit policies, costs/bill of materials, as well as advertisinand promotional aids.
- Promote cooperation and good communication with all Branch and Corporate personnel regarding product availability, delivery and job specifics.
- Ability to read and interpret documents such as pump drawings, ag irrigation drawings, and specifications.
Other Competencies:
Other job competencies required to be successful in this position that are not listed elsewhere include:
- Able to work flexible schedule including evenings and weekends.
- Skills: Interpersonal; Phone; Project, Time and Stress management; Influence/persuasion
- Behaviors: Motivated, Resourceful, Respectful, Professional, Team player, Safety-Oriented; Customer Service orientation
What we offer:
- Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan
- Career advancement through company-sponsored training and development
- Competitive base salary
- Nine paid holidays and a comprehensive paid time off program
- Tuition reimbursement benefits
- Pet Insurance and so much more
Rain for Rent is also proud to support our veterans and has earned the 2025 Military Friendly® Employer (MFE) Gold designation. When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.
**We do not accept 3rd party applicants**
The Lake Company is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
Estimated Rate of Pay $19.00 - $24.00 per hour
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Salary : $19 - $24
