What are the responsibilities and job description for the Shipping Coordinator position at Lake Country Manufacturing (10737)?
Job Title: Shipping Coordinator
Job Summary:
The Shipping Coordinator manages daily shipping operations to ensure timely and accurate order fulfillment. Responsibilities include coordinating shipments, communicating with carriers, maintaining records, and optimizing processes for efficiency and cost-effectiveness. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment.
Key Responsibilities:
Order Processing & Coordination
Qualifications & Skills:
Location: Oconomowoc, WI
Reports To: Production Manager
Job Type: Full-Time
Pay Rate: Range - $17 - $18/hr (depending on experience) Benefits, PTO, Holiday Pay, etc.
The Shipping Coordinator manages daily shipping operations to ensure timely and accurate order fulfillment. Responsibilities include coordinating shipments, communicating with carriers, maintaining records, and optimizing processes for efficiency and cost-effectiveness. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment.
Order Processing & Coordination
- Schedule outbound shipments with carriers and freight companies.
- Ensure orders are accurately picked, packed, and labeled.
- Verify shipping documentation (invoices, packing slips, bills of lading).
- Assure all job orders are properly closed before shipping products.
- Collaborate with bagging and packing staff.
- Operate and maintain stretch wrappers, banding equipment, baggers, and tape machines.
- Maintain a neat and organized shipping area.
- Work across departments as necessary to support operations.
- Communicate with shipping carriers to arrange pickups, track shipments, and resolve delivery issues.
- Schedule and manage UPS and FedEx shipments to ensure on-time delivery.
- Utilize W.I.S. Logistics to schedule trucks for shipments.
- Build and maintain relationships with logistics providers.
- Monitor and manage inventory levels to ensure product availability for shipment.
- Correct inventory discrepancies by identifying and addressing errors.
- Collaborate with warehouse staff to prioritize orders and ensure timely fulfillment.
- Handle returns, exchanges, and claims for damaged goods.
- Ensure all shipments comply with local, national, and international shipping regulations.
- Maintain accurate records of shipments, invoices, and other related documents.
- Prepare customs documentation for international shipments as required.
- Identify opportunities to improve efficiency and reduce costs.
- Track and report key performance metrics (on-time deliveries, accuracy).
- Work with customer service to improve overall customer satisfaction.
- High school diploma or equivalent.
- 2 years of experience in shipping, logistics, or warehouse operations.
- Proficiency with shipping software, ERP systems, and Microsoft Office (Excel, Word, Outlook).
- Familiarity with Syteline ERP system is a plus.
- Strong organizational, problem-solving, and multitasking skills.
- Excellent communication and teamwork abilities.
- Ability to lift packages up to 50 lbs and work in a warehouse environment
Location: Oconomowoc, WI
Reports To: Production Manager
Job Type: Full-Time
Pay Rate: Range - $17 - $18/hr (depending on experience) Benefits, PTO, Holiday Pay, etc.
Salary : $17 - $18
