What are the responsibilities and job description for the Front Desk Coordinator position at Lake County Free Clinic?
Front Desk Coordinator
Lake County Free Clinic is seeking a Front Desk Coordinator to work as part of our team. The front desk coordinator is responsible for the overall responsibilities of the front office. This is a full-time position that is 40 hours per week.
Job responsibilities
· Answer telephone calls
· Check patients in and out of appointments
· Schedule appointments
· Coordinate medical and dental appointments
· Coordinate medical and dental provider schedules
· Interacts with patients in a respectful and courteous manner
· Maintain medical records, including entry of patient information, scanning records into EMR
· Provide educational materials for patients, including obtaining consents and providing patients with information about clinic policies for missed or cancelled appointments
· Manage provider templates in Epic
· Communicates with providers to setup scheduling
· Accept, record, and reconcile daily donations and other income
· Maintain master clinical and staff calendars
· Order office supplies
· Maintain waiting room signage about office closures
· Maintain confidentiality regarding patient data
· Attend staff meetings
· Other duties assigned
Qualifications
Ideal candidates will have:
· Two or more years of clinical office (primary care preferred)
· Associates degree with medical background preferred
· Proficiency with EMR (Epic preferred)
· Skills in interpersonal relations and sensitivity to patient needs
· Good organizational skills and knowledge of patient scheduling systems.
· Ability to exercise sound judgement.
· Ability to handle several tasks at once and coordinate medical care in a multi-disciplinary team.
· Ability to manage time efficiently without day-to-day oversight
· Ability to speak Spanish (Preferred)
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
Work Location: In person
Salary : $15 - $17