Housekeeping Manager

Job Title: Housekeeping Manager

Job Type: Full-time

Job Summary:

The Housekeeping Manager is responsible for overseeing all housekeeping operations at the resort, ensuring that guest cabins and common areas are cleaned to the highest standards. This role involves managing a team of housekeepers, maintaining inventory, coordinating with other departments, and ensuring a seamless guest experience in a clean, comfortable, and welcoming environment.

Key Responsibilities:Leadership & Team Management

• Recruit, train, schedule, and supervise housekeeping staff to maintain high performance and efficiency.
• Provide leadership, coaching, and motivation to ensure excellent service and teamwork.
• Conduct regular inspections of cabins, laundry areas, and public spaces to ensure quality and cleanliness standards are met.
• Address staff concerns, manage schedules, and resolve any operational challenges.

Housekeeping Operations & Quality Control

• Develop and enforce cleaning procedures, checklists, and safety protocols.
• Ensure cabins, common areas, and outdoor spaces are cleaned and maintained to resort standards.
• Monitor laundry operations, ensuring linens and towels are cleaned and stocked appropriately.
• Oversee deep-cleaning schedules for seasonal maintenance.
• Ensure compliance with health and safety regulations, including proper handling of cleaning chemicals.

Inventory & Budget Management

• Manage housekeeping supply inventory, including linens, cleaning products, and guest amenities.
• Order and restock supplies as needed while maintaining budgetary controls.
• Track expenses and optimize resources for cost-effectiveness without compromising quality.

Guest Experience & Communication

• Respond promptly to guest requests, complaints, and special housekeeping needs.
• Work closely with front desk, maintenance, and resort management to ensure seamless guest experiences.
• Implement feedback from guest reviews to improve housekeeping services.

Maintenance & Reporting

• Identify and report any maintenance or repair needs within cabins and resort facilities.
• Conduct regular inspections and audits to ensure resort-wide cleanliness and upkeep.
• Maintain housekeeping records, reports, and logs for efficiency tracking and quality assurance.

Qualifications & Skills:

• Previous experience in housekeeping management at a resort, hotel, or similar setting required.
• Strong leadership and team management abilities.
• Excellent organizational, problem-solving, and time-management skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Knowledge of cleaning procedures, sanitation standards, and safety protocols.
• Proficiency in inventory management and budgeting.
• Strong communication and interpersonal skills.
• Physical stamina to oversee operations, including walking, lifting, and standing for extended periods.

Additional Information:

• Must be available to work flexible hours, including weekends and holidays.
• Standing for extended periods and occasional lifting may be required.
• Employee perks may include discounts on stays, food, and local activities.

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• No nights
• Overnight shift

Ability to Commute:

• Camp Sherman, OR 97730 (Required)

Ability to Relocate:

• Camp Sherman, OR 97730: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $30