What are the responsibilities and job description for the Stadium Usher/Ticket Taker position at Lake Erie Crushers?
Position: Stadium Usher/Ticket Taker
Full/Part: Part-Time Seasonal
Rate: $10/hr
Reports To: Manager, Stadium Operations
Essential Duties and Responsibilities:
- Enforce all rules and regulations of Crushers Stadium.
- Provide first-class customer service, and build relationships to all who enter the ballpark.
- Provide direction to guests in finding their respective seats and/or hospitality areas in a clear, effective, and professional manner.
- Provide a courtesy cleaning of guest’s seats and/or area when necessary.
- Address and quickly resolve guest inquiries, ticket questions, and errant seat occupancy.
- Be attentive to the surroundings of the event to ensure the safety of all guests in the ballpark.
- Aid with in- and post-game security for events that may take place throughout the ballpark.
- Assist guests in the need of emergency evacuation of all areas of the ballpark.
- Keep aisles clear of guests and obstructions.
- Every inning seat checks
- Perform other duties and responsibilities as assigned.
Expectations:
- Adhere to Lake Erie Crushers organizational policies and procedures.
- Excellent communication and customer service skills.
- Have a passion for working with and helping people.
- Maintain a positive attitude when dealing with adverse conditions.
- Ability to work outside in extreme weather conditions.
- Ability to stand for long periods of times and go up and down steps each half inning.
- Flexible Scheduling: Availability to work the majority of home games, as well as other outside events. Working weekends (Friday through Sunday) is a MUST.
- Treat EVERY guest as if it's their first time coming to the ballpark.
- Smile, be friendly, and have a fun time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $10