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Community Service Officer

Lake Forest
Forest, IL Temporary
POSTED ON 10/3/2024 CLOSED ON 1/31/2025

What are the responsibilities and job description for the Community Service Officer position at Lake Forest?

Community Service Officers (CSO) are uniformed, unarmed civilians assigned to supplement sworn police officers in the enforcement of city ordinances and other duties.

The position is a part-time, entry-level job intended for individuals interested in pursuing a future career in law enforcement.

A CSO will work in an environment that encourages the development of problem-solving and decision-making skills while providing many opportunities to enhance interpersonal communication abilities. Working alongside our police officers, a CSO will develop a deeper understanding of police procedure, tactics, and operations to aid in becoming a certified law enforcement officer at a local, county, or state agency.

This position is open until filled. There is no guarantee of further consideration for candidates submitting an application or Spark Hire interview. Inclusion in any candidate screening process shall be based upon the candidate's qualifications above the stated minimum qualifications and the hiring needs of the Department at the time of review.  Principal duties and responsibilities of Community Service Officers include:
  • Community Service
    • aiding the public and handling non-criminal complaints
    • providing traffic-related services such as traffic control or school crossing details
    • patrolling areas of the City where parking violations often occur
    • helping at special events
  • Calls of Service 
    • take incident and traffic accident reports
    • take walk-in station reports
    • learn, interpret, and apply appropriate laws, ordinances, and Department policies to provide the public and coworkers with information or assistance
  • Ordinance Violations
    • enforce ordinance violations, such as parking, animals, & vehicle stickers
    • investigate complaints of animal bites, assist in the return of lost pets to their owners, and facilitate animal control initiatives 
  • Departmental Support
    • transporting vehicles and equipment for repair
    • picking up items called for by supervisors
    • assisting with written reports
  • High School Graduate or GED equivalent
  • Valid Driver's License
  • Requires skills in communicating effectively, verbally and in writing
  • Must be able to remain calm and focused in emergency situations
  • Works well under pressure and function at a high level under hectic conditions
  • Knowledge of Microsoft Word, Excel, and Outlook as well as Adobe Acrobat, and ability to learn other software as needed 
  • Ability to read, write and speak English clearly
Must successfully pass a Police Department pre-employment screening process.

Must be able to work a flexible schedule, including overtime, emergency call-back, shift work, nights, holidays, and weekends to accommodate City needs.


The City of Lake Forest is an equal opportunity employer and does not discriminate based on race, religion, disability, age, ethnicity, national origin, sex, gender, LGBTQ identification, family status, or military status.

Women and minorities are strongly encouraged to apply.


Salary : $20

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