What are the responsibilities and job description for the Front Desk Agent position at Lake Milton/Berlin KOA?
Weekends only
Join Our Team at Lake Milton/Berlin KOA!
Now Hiring for Guest Services
Are you passionate about delivering outstanding customer service? Do you enjoy meeting new people and creating memorable experiences? Lake Milton/Berlin KOA is looking for enthusiastic, dependable individuals to join our team!
As a member of our staff, you’ll often be the first point of contact for guests—making your role essential in setting the tone for a welcoming and enjoyable stay. This position offers a dynamic work environment, with responsibilities both indoors and outdoors in varying weather conditions.
Position Requirements:
- Must be available to work weekends, evenings, and holidays.
- A valid driver’s license is required.
- Ability to maintain a positive, team-oriented attitude.
- Must demonstrate responsibility, reliability, and attention to detail.
Key Responsibilities:
- Provide exceptional customer service to all guests—both in person and over the phone.
- Handle reservations using our computer-based reservation system.
- Greet and check in guests while following established procedures and collecting appropriate fees.
- Accurately process reservations and registrations.
- Assist in the operation of the campground’s general store (including sales of wood, ice, and other items).
- Perform additional duties as assigned to support the campground team.
If you have an outgoing personality and enjoy working in a fun, family-friendly environment, we’d love to hear from you!
Job Types: Part-time, Temporary
Pay: From $13.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends only
Work Location: In person
Salary : $14