What are the responsibilities and job description for the Accommodation Specialist position at Lake Placid Lodge?
Accommodation Specialist
We are looking for an Accommodation Specialist to join our team at the Lake Placid Lodge. In this role, you will be responsible for managing the front desk operations and delivering exceptional guest experiences.
About the Job:
- Provide information about our hotel, available rooms, rates, and amenities to guests.
- Register guests accurately and efficiently.
- Liaise with housekeeping staff to ensure rooms meet high standards.
Responsibilities:
- Check-in and check-out guests, resolving any issues promptly.
- Manage online and phone reservations, utilizing hotel software.
- Communicate effectively with colleagues and guests to provide excellent service.
Requirements:
- Work experience in a similar role or hospitality industry.
- Strong communication and organizational skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
About Us:
The Lake Placid Lodge is a premier resort destination, offering a range of amenities and services. Our team is dedicated to providing exceptional guest experiences, and we are committed to excellence in every aspect of our operations.
