What are the responsibilities and job description for the Hotel Reception Associate position at Lake Placid Lodge?
Hotel Guest Services Associate
We are looking for a highly motivated Hotel Guest Services Associate to join our team at the Lake Placid Lodge. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that all aspects of their accommodation are managed efficiently.
Key Responsibilities
- Check-in and check-out guests in a timely and professional manner.
- Respond to guest inquiries and resolve any issues promptly and effectively.
- Collaborate with housekeeping staff to maintain high standards of cleanliness and organization in our rooms.
- Provide guests with accurate information about our hotel, available rooms, rates, and amenities.
Requirements
- Work experience in a similar role, preferably in the hotel industry.
- Excellent communication and interpersonal skills.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
- Knowledge of hotel reservations software, such as OPERA.
- Ability to work independently and as part of a team.
About Our Hotel
The Lake Placid Lodge is a premier resort destination located in the heart of the Adirondack Mountains, offering stunning views and luxurious amenities.
Our Benefits Package
- Competitive salary range of $17-$19 per hour.
- Comprehensive benefits package, including paid time off and affordable health insurance.
- Opportunities for career advancement and professional growth.
Salary : $17 - $19
