What are the responsibilities and job description for the Banking Operations Manager position at Lake Shore Savings Bank?
**About Us**
Lake Shore Savings Bank is a growing financial institution dedicated to investing in its future. Our headquarters are located in Western New York, where we strive for continued growth and profitability. We prioritize outstanding customer service by providing exceptional career opportunities to our employees.
We seek a motivated and experienced professional to join our team as an Operations Supervisor. This role will provide strategic leadership and guidance for all Retail and Deposit Operations, overseeing retail training initiatives and ensuring the successful implementation of operational processes.
The ideal candidate will possess a strong background in banking operations, excellent communication skills, and the ability to work collaboratively within a team environment. A competitive wage and benefits package, as well as opportunities for professional development and career advancement, make this an attractive opportunity for qualified candidates.
Key Responsibilities:
- Supervise Retail and Deposit Operations
- Perform daily operational tasks, including ACH, Incoming and Outgoing Wires Transfers, Debit Card Disputes, and other daily tasks as assigned
- Make recommendations for improving productivity and efficiency to advance Bank operations
- Actively participate in development and implementation of policies and procedures dealing with Bank operations, financial performance, profitability, and growth
Requirements:
- Bachelor's degree and a minimum of five years' banking operations experience or equivalent combination of education and experience
- 2 years of supervisory experience
- Extensive knowledge of payment methods and banking products
- Strong interpersonal, communication (written and verbal), and organizational skills with the ability to work independently and collaboratively within a team environment
