What are the responsibilities and job description for the Assistant Manager - Talent Growth + Performance (Learning and Development) position at Lake Trust Credit Union?
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More Than A Job!
Why do you work each day? To us, our jobs are not just something we do to make a living, it’s a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn’t measured in dollars and cents, it’s seen in our communities and felt by the people who believe in us.
Benefits Include
· Financial wellbeing services
· 401(K) matching with up to 5% match
· Reduced health insurance
· Employee wellbeing services
· DE&I initiatives
· Work-life integration
What You’ll Do
Inspiring and cultivating a culture of thinkers, leaders, and contributors that create exceptional experiences for our members is at the heart of the Assistant Manager, Talent Growth and Performance. Engaging and motivating the team to innovate strategically focused, culturally relevant, and engaging learning and growth solutions to drive Onstage team member development. Maintain a proactive, agile and disciplined partnership approach (using GUIDE) to identifying, analyzing, and recommending unique right-fit solutions to meet the learning and growth needs. Maintain a mindset in the continuous pursuit of greatness by monitoring the sustainability and effectiveness of efforts and applying key learnings to transform growth and performance experiences. Uphold the Lake Trust Learning brand to be viewed as a credible partner and resource to stakeholders. Identify and implement opportunities to share internal knowledge, curriculum and resources beyond our walls to benefit our communities.
- Evaluate and manage the delivery of a comprehensive Member Experience Associate (MEA) curriculum which incorporates blended learning, solutions, tracks, certifications, and supports performance and mobility within Lake Trust.
- Facilitate/attend training classes and coach for optimal classroom management and performance.
- Monitors training evaluations and looks for trends in data that encourages right-fit solutions.
- Manage team and organizational scorecard metrics.
What You’ll Bring
- Bachelor’s degree preferred or equivalent level of experience.
- Five (5) years of practical experience in program management, development and execution of advanced training programs and sustaining communication.
- Comfortable dealing with ambiguity, with a constant drive to focus and simplify all facets of program initiatives.
What You’ll Get
- Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
- Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.
- By prioritizing member wellbeing, which leads to increase engagement, improved team dynamics, higher levels of motivation and a stronger community culture.
