Guest Services Associate (Part-Time)

Lake Williamson Christian Center has been a trusted name in Christian Hospitality for over 60 years. Our Mission is to joyfully honor God by offering hospitality and facilities that exceed expectations where our guests can be restored, renewed, and reconnected to God.

We are looking to hire an additional member to join our Guest Services Team. Under the direct supervision of our Guest Services Supervisor, you will set up meeting spaces before guests arrive to the specifications set by the incoming group, ensure all spaces are clean, and may also assist in the set up, operation, installation, and troubleshooting of Audio/Visual equipment. This position will require a high level of physical labor and regularly lifting/moving to 75 pounds.

While guests are on grounds, our Guest Services Team is the main contact for the Leadership of each group to talk with regarding anything they may need or problems they may be experiencing. Our Guest Services Team professionally represents Lake Williamson and offers solutions in every situation. The ideal candidate will offer stellar guest service, provide pleasant hospitality experiences, and be energized by working in a Christian Team oriented environment. This role requires strong communication skills, a passion for hospitality, and the ability to handle guest inquiries and concerns effectively.

Responsibilities

• Clean and set up meeting spaces for guests.
• Actively listen to and resolve complaints.
• Oversee check-in and check-out procedures, including financial transactions.
• Set up, operate, install, and troubleshoot Audio/Visual equipment to ensure events run smoothly.
• Work in all departments as needed.
• All other duties as assigned.

Skills

• Computer experience and knowledge in Microsoft Office programs.
• Attention to detail.
• Ability to handle multiple tasks and cope with interruption.
• Communicate clearly to convey information to guests and/or coworkers.
• Strong human relations and interpersonal skills with the ability to work harmoniously with different personality types.
• Excellent problem-solving, multitasking, and time management skills.
• Ability to Work Flexible Hours, including nights and weekends.
• Must be at least 18 years old.
• Must have a Valid Driver's License.
• Must be able to regularly lift/move 75 pounds unaided.
• Bilingual or multilingual skills are a plus, enhancing communication with diverse guests.

If you want to Serve in Christian Ministry and have previous hospitality experience, we want to meet you!

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 16 – 40 per week

Schedule:

• Day shift
• Evenings as needed
• Evening shift
• Nights as needed
• Night shift
• Weekends as needed

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Carlinville, IL: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18