What are the responsibilities and job description for the Customer Service Representative position at Lakefront Mgmt Group?
At our company, we take pride in our expertise in business development and market strategy, which has allowed us to collaborate with industry-leading companies in communication technology. Our mission is to create and implement outreach and sales campaigns that support our client's goals of connecting communities with cutting-edge technology across the local region.
As a Customer Service Representative, you will receive thorough training to ensure you are well-prepared to assist customers effectively and confidently. Our management team is committed to your success and will guide you through every step, offering progressive training tailored to your experience level. We are seeking candidates who are customer-focused, eager to learn, and ready to make an impact by delivering exceptional service.
Customer Service Representative Responsibilities:
- Introduce and promote client products and services through a collaborative sales process that prioritizes customer needs
- Pay attention to market preferences and trends in order to provide feedback and solutions to client support teams
- Master client support training to represent the client with confidence and professionalism
- Collaborate daily with management and other Customer Service Representatives to organize tasks and maintain efficiency
- Develop a comprehensive understanding of client protocols and services to provide real-time solutions for customer inquiries
Customer Service Representative Qualities:
- Ability to collaborate between departments and comfortable asking questions to ensure a smooth roll out of client campaigns
- A proven ability or strong desire to solve problems and contribute to the foundation of new campaigns
- Excellent communication skills, both professionally and personally
- Strong organizational and time management abilities, especially when working toward client goals
- Previous experience in customer service, communications, management, sales, retail, or related fields is a plus
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Compensation Package:
- Bonus opportunities
- Commission pay
- Performance bonus
- Uncapped commission
- Weekly bonus
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Cuyahoga Falls, OH: Relocate before starting work (Preferred)
Work Location: In person
Salary : $800 - $1,200
