What are the responsibilities and job description for the LRHPG Medical Assistant - PC Primary Care position at Lakeland Regional Health?
Position Information
Work Type: Active - Benefit Eligible and Accrues Time Off
Exempt: No
Work Schedule: Monday - Friday
Work Hours per Biweekly Pay Period:
Work Hours per Biweekly Pay Period:
Shift Time:
Location: Grasslands, Grasslands Campus:Lakeland:FL
Location: Grasslands, Grasslands Campus:Lakeland:FL
Position Summary
Summary:
Under general direction, the Medical Assistant works with patients, families, providers, other providers, and staff to promote timely access to needed care, providing daily continuity of care coordination, and coaching patients, families, and caregivers to understand the patient’s care plan and self-care management responsibilities. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Performs other related duties as assigned.
Position Details
Detailed responsibilities:
- People At The Heart Of All We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
- Safety And Performance Improvement
- Behaves in a mindful manner focused on self, patient, visitor, and team safety.
- Demonstrates accountability and commitment to quality work.
- Participates actively in process improvement and adoption of standard work.
- Stewardship
- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
- Knows and adheres to organizational and department policies and procedures.
- LRHPG Medical Assistant
- Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.
- Assist in delivering quality care to providers, patients, patients’ families, and caregivers. Be aware and sensitive to cultural differences between patients and co-workers. Demonstrate personal responsibility and respect for patients, their families, and co-workers in professional appearance.
- Perform job related duties such as vital signs, phlebotomy, assisting with procedures as trained, and EKG. Engage patients, patients’ families, and their caregivers in understanding and monitoring patient self-management care plans in a manner that is culturally and linguistically appropriate to the patient and caregiver.
- Collect and document data related to patient needs, with the exception of entering orders into the EMR, which should only be done by the Certified Medical Assistant
- Develop and maintain relationships among patients and their families, care team that supports their access to the medical home. Provide timely communication with patients, make inquiries, and execute follow-up actions between disciplines.
- Participate in continuing professional growth through attendance at workshops and professional in-services and through independent research and reading to include timely and respectful communication skills.
- Perform duties in a manner that is culturally and, if applicable, use translation service when appropriate. Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams with activities to include participating in daily huddles.
- Administers prescribed medications and treatments in accordance with provider directives.
- Maintains sanitation and cleanliness of exam rooms and stocks necessary supplies or materials as needed throughout the workday.
- The worker in this role must demonstrate competencies as applicable to job. Other duties as assigned by supervisor/manager.
Qualifications & Experience
Education:
Essential:
- High School or Equivalent
Other information:
Essential Experience: Possess either 3 years of prior experience in a MA, CNA, or PCA role, or possess Florida Certified Nurse Assistant Certification.
Certifications Essential: CPR certification
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