What are the responsibilities and job description for the Office Manager position at Lakeline Tax & Bookkeeping Services Inc?
Overview
We are seeking a highly organized and detail-oriented Office Manager to ensure the seamless daily operations of our office, supporting our customers in delivering exceptional tax services and ensure a smooth workflow. The ideal candidate will possess strong exceptional time management abilities, and a commitment to maintaining our commitment to excellence in customer service and professionalism. This position requires you to work on-site at our office location to maintain a strong presence and ensure seamless operations.
Responsibilities
- Exceptional communication and interpersonal skills, with the ability to build rapport with leads and clients.
- Handle incoming phone calls and inquiries from social media leads, providing prompt and professional responses.
- Manage client onboarding processes, including organizing documentation and maintaining accurate records.
- Serve as the primary point of contact for client inquiries, ensuring exceptional customer service.
- Manage daily office operations, including front desk activities and clerical tasks.
- Perform data entry tasks with a high degree of accuracy and attention to detail.
Requirements
- Proven experience in office management or a related field.
- Basic sales experience of handling incoming phone calls into customers by effectively communicating the value of our services.
- Strong computer literacy with proficiency in Microsoft Office Suite or similar software.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Maintain awareness of tax deadlines, regulatory changes, and industry best practices.
- Safeguard the accuracy and confidentiality of client financial information in compliance with regulatory requirements.
- Familiarity with clerical duties such as filing, data entry, and document proofreading.
- Strong interpersonal skills to foster positive relationships with colleagues and clients.
If you are passionate about creating an organized and efficient workplace ensuring a smooth, professional environment that reflects our commitment to delivering high-quality services for our customers.
Job Types: Part-time, Temporary
Pay: From $20.00 per hour
Expected hours: No more than 40 per week
Schedule:
- Weekends as needed
Ability to Commute:
- Leander, TX 78641 (Preferred)
Work Location: In person
Salary : $20