Quality & Safety Monitoring Specialist

Description

Do you believe that we improve continually, one step at a time? Are you someone who is capable of maintaining a high level of confidentiality and discretion due to access to potentially sensitive information and situations?

• If yes, Lakemary is looking for a Quality & Safety Monitoring Specialist for our Children's Service The primary function of this position is to ensure the safety and security of all staff and residents in a children's residential treatment facility during evening/weekend hours by assessing monitored areas via live camera feed for potential risk situations and communicate concerns promptly to floor staff and/or on-grounds supervisors. This role functions under dual general supervision of the Director of Quality Initiatives.

Quality & Safety Monitoring Specialist Responsibilities:

• Monitor and maintain program safety:
  • Views live video feed in residential setting
  • Monitor for activity of behavioral concern, regulatory violations, and/or violations of company policies/procedures.
  • Provide immediate feedback regarding safety concerns.
  • Review and analyze video documentation of behavioral incidents in both residential and school settings.
  • Monitor for activity of behavioral concern, regulatory violations, and/or violations of company policies/procedures.
  • Complete Risk Management reports in a timely manner.
  • Collaborate with each child's treatment team to ensure necessary data is collected accurately and submitted timely
  • Maintain a current understanding and compliance of KDADS, PRTF, and CARF regulations
  • Maintains flexible schedule to address clinical needs
  • Ensures accessibility during scheduled work hours
• Q/A Data Collection & Maintain backup:
  • Gathers, compiles and enters QA data
  • Assist with internal quality assurance efforts
  • Interprets correlation and other measures to assess the significant differences, trends or relationships that exist among data.
  • Helps identify barriers and opportunities for program improvement and works with others to recommend program changes to remove barriers and recommended specific program improvements.
  • Prepares monthly, quarterly, annual and "as requested" reports on data and associated trends in core and critical areas of performance.
  • Completes special research and investigative projects regarding administrative and program problems and issues, as directed by supervisor.
  • Monitors the progress toward meeting established goals and objective by compiling, reviewing and assessing reports and records to identify the cause and impact of problems.
  • Provide coverage within the department assigned by supervisor.

An ideal candidate for this position has:

• Maintain confidentiality and discretion is of high importance.
• Ability to:
  • Write clear and concise reports using correct grammar and punctuation.
  • Operate personal computers, email, windows based software and telephones.
  • Work any assigned shift, including late nights, weekends, holidays, and overtime.
  • Read, write, and understand and relay simple instructions.
  • Accurately perform all assigned job duties in a fast-paced environment, usually under strict time pressures, and usually with a high volume of phone calls and two-way radio traffic.
• Knowledge of surveillance equipment and related computer systems preferred.

Quality & Safety Monitoring Specialist Qualifications:

• A high school diploma or GED is required.
• Related experience in residential behavioral health and/or safety/security monitoring is preferred.
• Be at least 18 years of age

Other Job Details:

• Hours:12pm-10pm
• Days: Thursday, Friday, Saturday, and then 1 other day during the week. (hours may be flexible on the weekends) 
  • Starting pay: $ 15.00/hour

Lakemary provides competitive compensation and benefit package including medical, dental, vision, and life insurance plans; paid time off; and a 401(k)-retirement plan

Certifications:

Lakemary provides training in program specific coursework.

Special Considerations:

Some environments/shifts require same sex staff due to regulatory requirements.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. EEO

Diversity, Equity, and Inclusion (DEI) Statement:

For the last 50 years we have been working to create workplaces that reflect the communities we serve and a place where everyone feels empowered to bring their full, authentic selves to work. We embrace this from our mission.

Qualifications

Salary : $15