Order Fulfillment Manager

Job Summary

Lakeshore Learning Materials, LLC is seeking a highly skilled Order Fulfillment Manager to join our team at our Garland, UT distribution center. As a key member of our operations team, you will be responsible for planning, organizing, and leading order fulfillment, restocking, and put-away activities to ensure timely and accurate delivery of products to our customers.

Key Responsibilities

• Plan and monitor daily labor needs based on immediate and forecasted order and unit volumes
• Create and implement standards and metrics for the team
• Understand the goals for the day and provide motivation to ensure they are met accurately and efficiently
• Ensure our order fulfillment requirements are met on a daily basis
• Work with the leadership team to effectively communicate achievements and challenges throughout the day
• Comply with federal, state, and local warehousing, materials handling, and receiving requirements
• Ensure the organization and physical appearance of the Order Processing department are in good standing order
• Develop employee performance by appraising, coaching, and counseling
• Develop ongoing process improvements to ensure efficiency for all associates

Requirements

• Prior experience in a distribution center
• Bachelor's degree in a related field
• Minimum 3-4 years of leadership and performance management required
• Minimum 3 years of experience with outbound/order fulfillment operations required
• Ability to build a high-performance/engaged work environment
• Results-oriented high achiever who strives for maximum service levels
• Ability to problem-solve while keeping the needs of the customer and company in mind
• Outstanding organizational skills and attention to detail
• Strong interpersonal and relationship-building skills, with the ability to work both independently and as part of a team
• Ability to manage multiple projects/assignments simultaneously
• Outstanding time-management skills with the ability to prioritize and schedule tasks for maximum efficiency
• Excellent written and verbal communication skills
• Flexibility, dependability, and disciplined professionalism

What We Offer

• Competitive compensation based on skills and experience, plus a bonus plan
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO, and HSA
• 401(k) retirement plan with company contribution
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Casual work environment

We are an equal opportunity employer and welcome applications from diverse candidates. To learn more about our company culture and values, please visit our website.