Training and Development Coordinator

Position Description

LAKESHORE'S MISSION:
Transform individuals to strengthen our communities through innovative and accessible learning.

Full-time Benefits Include:
Competitive health, dental, vision insurance
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
6.9% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
College paid life and disability insurance | Health and dependent care Flex Spending Accounts
Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
Onsite wellness screenings

Lakeshore also offers generous paid time off starting with 15 days of vacation, 9 days of sick time, 6 days of personal leave,
10 holidays, and a one-week winter break.

Additional Perks:
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
“Dress for your day” | Employee recognition and appreciation events
Campus closed six Fridays during summer

Benefits begin the first of the month coinciding with or following hire.
For additional information on our vast array of benefits, read through our benefits guide.

SHIFT: Day/evening/weekend hours | Flexible based upon the needs of the College

LOCATION: Lakeshore College – Cleveland, Wisconsin

POSITION SUMMARY: The Training and Development Coordinator leads the design, delivery, and evaluation of training and development programs to support employee and faculty growth within the institution. It oversees initiatives such as onboarding, mentoring, job shadowing, and ongoing professional development. Additionally, this role collaborates with leaders across the organization to ensure training meets specific job requirements, manages performance evaluations, and develops student orientation materials to facilitate academic technology access. For faculty, the position coordinates professional development, including workshops on teaching strategies, compliance with Faculty Quality Assurance System (FQAS) requirements, and a structured onboarding program for adjunct faculty, fostering a collaborative approach to instructional excellence and continuous improvement.

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(50%) Training and Talent Development

• Deliver, facilitate, and evaluate internal training and development programs and processes, including new employee orientation/onboarding, mentoring, job shadow program, leadership connections, quarterly and annual all-staff professional development events, and ongoing development for all employees.
• Manage design and process of Lakeshore’s performance evaluation reviews using SumTotal and provide training on goal setting, annual professional development achievement and employee performance reviews.
• Collaborates with leaders across the organization to identify job-specific training and development.
• Serves as key professional development event organizer; research, design and implement professional development programming utilizing internal resources and external consultants, vendors, or organizations.
• Oversee the development and maintenance of student orientation materials, including online modules and resources that support students in navigating academic technology. Collaborate with other departments to create and maintain online technology resources.

(40%) Faculty Development

• Design and facilitate workshops and training sessions on effective teaching strategies, technology integration, and inclusive pedagogy.
• Develop training materials, guides, and online resources to support faculty and staff in adopting best practices in teaching and learning.
• Provide support to faculty in their instructional practices, especially for new faculty and adjunct instructors.
• Conduct one-on-one small group coaching sessions for faculty seeking individual support in instructional strategies and technology tools, including but not limited to Blackboard, WIDs, etc.
• Serve as WTCS Faculty Quality Assurance System (FQAS) program coordinator for full-time and adjunct faculty including onboarding, mentoring, and professional development.
• Serve as Lakeshore’s liaison for WTCS Faculty Quality Assurance System and state-wide initiatives.
• Create, implement, and maintain a program for Adjunct faculty onboarding, development, engagement, and evaluation to ensure meeting Wisconsin Technical College System (WTCS) Faculty Quality Assurance System (FQAS), Higher Learning Commission (HLC), and Lakeshore requirements.
• Responsible for submission of FQAS annual reports, Professional Growth Grant activities, and coordination of FQAS site visits.

(10%) Open and Instructional Resources

• Provide leadership of textbook affordability efforts to inspire and recruit faculty to develop, adopt, and/or assess open educational resources (OER) or zero textbook cost (ZTC) for the benefit of students.
• Raise awareness of open educational resources across campus, encouraging and generating broad participation by departments, faculty, and students; serve as campus liaison for WTCS state-wide OER projects.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree from a regionally accredited college or university in a related discipline required. Master’s Degree preferred.
• Three to five years of relevant occupational experience required. Two to three years of demonstrated leadership experience required.
• Organizational development leadership work experience preferred.
• Two years teaching experience required with higher education, preferred.

CERTIFICATIONS, LICENSURE, REGISTRATION:

• None

KNOWLEDGE

• Knowledge of Lakeshore’s mission, vision, and strategic direction.
• Familiarity with different leadership styles and techniques.

SKILLS

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Effective interpersonal skills and customer service skills.
• Strong critical thinking, decision-making and problem-solving skills.
• Effective leadership and team building skills.

ABILITIES:

• Adapt quickly to new and changing technology.
• Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
• Work independently, as part of a team and/or with minimal supervision.
• Present self in a professional, ethical and respectful manner at all times.
• Use discretion and maintain a high level of confidentiality.
• Prioritize and manage multiple projects or tasks, maintaining deadlines.
• Establish and maintain effective working relationships and relate successfully with staff, students and people of diverse cultural, social, or educational backgrounds.
• Lead, inspire and motivate a team to achieve departmental and college goals.
• Flexibility to adapt to and manage through changing environments.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.

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